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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
excellent service, Mr. Edin, very attentive and responsible throughout the entire process of my purchase, it was the best experience
Business response:
Thank you for your review! We're thrilled to hear that you received excellent service from Mr. Edin during your purchase process. It's wonderful to know that he was attentive, responsible, and made your experience the best it could be. Your satisfaction is our priority, and we appreciate your kind words about Mr. Edin's assistance. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future!
I've been a Camelback Toyota customer for several years. I have all my service completed at Camelback Toyota and have purchased cars from them, as well. Their service advisors are fantastic-- especially Titus Petty.
Business response:
Thank you for your loyalty and for sharing your experience with us! We greatly appreciate your continued patronage at Camelback Toyota. Titus Petty and our entire service team strive to provide exceptional customer service, and we're thrilled to hear that you've had fantastic experiences with us over the years. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your trust and look forward to serving you for many more years to come!
Alex was very attentive and helpful. He worked well with us and was very personable
Business response:
Thank you for your review! We're delighted to hear that Alex provided attentive and helpful service. It's wonderful to know that he worked well with you and was personable throughout your experience. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of attentiveness and personable service!
This was a good car buying experience. I felt like the salesman tried to help me as he could. I purchased a used Camry and took delivery of it at night. I was told it had been detailed…. I could feel the grime on the steering wheel but it was dark so I couldn’t see anything. When I got home I could easily see this car hadn’t been cleaned at all in probably years. Dust everywhere, a ton of hairs that aren’t mine, and visible dirt on the exterior. The gas light also came on before I even made it home. I understand this is a us... read more
Business response:
Thank you for your recent review, and for sharing both the positive and negative aspects of your experience. We're happy to hear you felt your salesperson was helpful throughout the car buying process. However, we sincerely apologize for the disappointment you encountered upon taking delivery of your used Camry. It's clear the detailing process fell short of our usual standards, and we understand how frustrating it must have been to discover dust, hair, and dirt after being assured the car had been cleaned. We also apologize... read more
Uriel was very kind, patient, informational and professional. The issue was cruise control not working and I toured out that was due to having the gear shifter on “B” instead of “D” Thank you!
Business response:
Thank you so much for sharing your positive experience with us! We're delighted to hear that Uriel provided you with excellent service. It's wonderful to know that he was kind, patient, informational, and professional while assisting you. We’re also glad to hear that the issue with your cruise control was resolved and that it was simply a matter of having the gear shifter in the correct position. Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Uriel. If you have any further questions o... read more
You did a great job, custom care and professional in everything,l had a great experience
Business response:
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Providing exceptional customer care and maintaining professionalism are core values we uphold, and we're glad we could meet your expectations. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. We value your business and hope to see you again for any future needs you may have!
Ryan is always friendly and excited to help. Also honest and tells me what I need and don’t need. Great experience overall. Only negative thing I can think of is that I wish they had a quicker response when you initially get there, instead of waiting a few minutes for someone to come out and take the car. Will be going back for future services for sure though!
Business response:
Thank you for your review and feedback! We're thrilled to hear about your positive experience with Ryan at our dealership. It's wonderful to know that Ryan is friendly, excited to help, and provides honest recommendations about your vehicle needs. We appreciate your suggestion regarding quicker initial responses upon arrival, and we'll work on improving our service efficiency in that regard. We're grateful for your loyalty and trust in us for future services, and we look forward to continuing to provide you with excellent cu... read more
Joey was very nice. He understood that I needed the car right back to go back to work and made it happen. See you next time!
Business response:
Thank you for your review! We're delighted to hear that Joey provided excellent service and understood your time constraints, ensuring you got your car back quickly to return to work. We look forward to seeing you next time! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and strive to provide exceptional service every visit!
Lane is the best service advisor I ever had! She keeps you informed and is so pleasant to work with! I live in Tucson but I bought my Tacoma at Camelback Toyota and will only go there for my service!
Business response:
Thank you for your review! We're delighted to hear that Lane provided you with exceptional service and that you find her to be the best service advisor you've ever had. It's wonderful to know that she keeps you well-informed and is pleasant to work with. We appreciate your loyalty to Camelback Toyota, despite living in Tucson, and we're grateful for your trust in us for your service needs. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to se... read more
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 33,402 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 10:00 a.m.