This profile has been claimed by the business owner or representative.
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They did a great job only thing is they didn’t put back my custom air valve caps back on when they checked tire pressure
Business response:
Thank you for your feedback! We’re glad to hear that you’re happy with the service provided. We apologize for the oversight with your custom air valve caps. Please reach out to us so we can make sure they’re returned to you or replaced. Your satisfaction is important to us, and we want to ensure everything is just right.
Robert Gonzales is my Service Writer. ..he represents Camelback Toyota very well. I'm always pleased with the interaction regarding my vehicle.
Business response:
Thank you for your feedback! We're delighted to hear that Robert Gonzales has been providing you with excellent service. We’re proud to have him on our team and glad he’s making your experience with Camelback Toyota a positive one. If you need anything else or have further feedback, please don't hesitate to reach out!
My service rep Lee was very helpful and took care of a lot of things that were confusing
Business response:
Thank you for sharing your experience! We're glad to hear that Lee was able to assist you and clear up any confusion. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Great communication and customer service. I also had a transaction with the parts department which was also good.
Business response:
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with both our service and parts departments. Great communication and customer service are our top priorities, and we're glad to see those values reflected in your visit. If you need anything else, feel free to reach out!
Camelback Toyota provides excellent service. I decided to release because of the quality of service.
Business response:
Thank you for your feedback! We’re thrilled to hear that you were pleased with our quality of service. If you have any further needs or questions, feel free to reach out. We look forward to serving you again!
Ted is amazing and efficient at his job will definitely be asking to working with him again
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Ted provided such efficient service. We'll be sure to pass along your kind words to him, and we look forward to assisting you again in the future.
Mike French is my service advisor, he delivers great customer service. The whole pod 4 is great and everyone is super helpful and more than one person will check on you to make sure your advisor is coming and to me that is top notch customer service.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Mike and the entire team provided you with exceptional service. It’s great to know that their attentive approach and commitment to customer care made your experience outstanding. We appreciate your recognition and look forward to serving you again!
My service advisor, Titus, was very friendly and helpful throughout my service. I would definitely come back to this Toyota dealership with future services.
Business response:
Thank you for your review! We're glad to hear that Titus provided you with friendly and helpful service. We look forward to assisting you with any future needs and are pleased to know you'll be returning to our dealership. If there's anything else we can do for you, just let us know!
Jeremiah was great. The two waiting area options were nice. It was nice to be able to be upstairs in a more relaxing environment while waiting.
Business response:
Thank you for the great feedback! We're delighted to hear that Jeremiah provided excellent service and that you enjoyed our waiting area options. We strive to create a comfortable environment for our customers, and it's wonderful to know you appreciated the relaxing upstairs area. We look forward to serving you again!
Camelback Toyota has a 4.5 star rating with 32,579 reviews.
Camelback Toyota is open now. It will close at 9:00 p.m.