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Camelback Toyota

4.5

About this business

Location details

1550 E Camelback Rd, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.533,366 reviews
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chemel.1302's profile image
chemel.1302 
a year ago

good costumer service, Cesar was always providing update of the service, and transparent of the overall cost. 

Business response:

Thank you for your positive review! We're delighted to hear that you experienced good customer service, and that Cesar provided regular updates and transparency regarding the overall cost of your service. Keeping our customers informed and satisfied is our priority. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! 

YVESDUSHIME1's profile image
YVESDUSHIME1 
a year ago

They tried to do diagnosis but they couldn't figure out what was the cause of the issue however the did what they could to make it happen, so far the car is running 

Business response:

Thank you for sharing your feedback with us. We're sorry to hear that we couldn't pinpoint the cause of the issue with your car during your recent visit to Camelback Toyota. Our team always strives to provide thorough diagnostics and effective solutions. We appreciate your understanding and patience throughout this process. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help ensure your vehicle ru... read more

TROBLEDO218's profile image
TROBLEDO218 
a year ago

Very informative and quick depending on what you have done to your car. Quality of work on car is very good 

Business response:

Thank you for your positive review! We're delighted to hear that you found our service at Camelback Toyota informative and efficient, tailored to the needs of your car. Ensuring quality work and timely service is a priority for us, and we're pleased that you experienced just that. If there's anything else we can do to assist you or improve your experience further, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again! 

NOEMIRAMOS1198's profile image
NOEMIRAMOS1198 
a year ago

Michelle is an amazing service specialist and there is no one else I would go too!! 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear that Michelle has provided you with exceptional service. Your loyalty means a lot to us, and we’re glad to know that Michelle has earned your trust and satisfaction. We look forward to continuing to serve you with excellence! 

MARIEMCCABE's profile image
MARIEMCCABE 
a year ago

This dealership has changed dramatically since the last time I came here . I was in and out within 20 minutes . Very courteous and friendly service advisor .I will definitely be back . 

Business response:

Thank you for your feedback! We're thrilled to hear that you noticed a positive change during your recent visit to Camelback Toyota. Providing efficient and courteous service is a priority for us, and we're delighted that you were in and out within 20 minutes with the help of our friendly service advisor. We look forward to welcoming you back for your future automotive needs. If there's anything else we can do for you or if you have any questions, please feel free to reach out. We appreciate your business! 

Helen&Slawko's profile image
Helen&Slawko 
a year ago

Jose Leon and Lane Cherewatenko are outstanding professionals and super customer representatives saving Camelback from an embarrassment due to a mechanic's incompetence with incorrectly installing a clamp on a radiator hose. My car unnecessarily over-heated. Camelback owes me a $885.00 tow fee from Payson, AZ to Phoenix, AZ. 

Katerilou's profile image
Katerilou 
a year ago

Thank you Robert Gonzales for helping me in my time of need. I rolled up to the dealership without an appointment and Robert was there to receive my vehicle. He is a true professional and assured me that he would follow up with a diagnosis. That he did and was timely. 

Business response:

Thank you for sharing your positive experience with us! We're delighted to hear that Robert Gonzales provided you with excellent service when you arrived. Ensuring a timely diagnosis and keeping you informed throughout the process is always our priority. We'll be sure to pass along your kind words to Robert. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to assisting you again in the future! 

Lena S's profile image
Lena S 
a year ago

This dealership provides great service! The representative and friendly and helpful. This is my go to place for maintenance for my Toyota Corolla. 

Business response:

Thank you for your fantastic feedback! We're delighted to hear that you've had great service experiences with us. Our team takes pride in being friendly and helpful, and we're honored to be your go-to place for maintenance for your Toyota Corolla. We look forward to continuing to serve you with excellence! 

SRUJAN's profile image
SRUJAN 
a year ago

Had my truck serviced for recalls at Toyota, and the service was prompt and professional. The staff was knowledgeable and ensured everything was handled smoothly. 

Business response:

Thank you for taking the time to share your experience with us! We're thrilled to hear that your recent visit for recall service at Camelback Toyota was prompt and professional. Providing knowledgeable and smooth service is always our goal, and we're glad we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! 

Frequently asked questions about Camelback Toyota

How is Camelback Toyota rated?

Camelback Toyota has a 4.5 star rating with 33,366 reviews. 

When is Camelback Toyota open?

Camelback Toyota is closed now. It will open at 8:00 a.m.