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Camelback Toyota
- Car Dealers
- Phoenix, AZ
About this business
Location details
1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent service dept for the past 20 years Camelback Toyota service dept has been our choice for for the past 20 years. Alphonso Delacruz was our previous adviser (promoted to supervisor) and Chris Mill present adviser are very customer oriented and efficient. The technicians are very skilled///seasoned.....I have never left the service area with any doubt...it was done right the first time
Business response:
Hello, Nancy! Thank you so much for writing about your experience here with us at Camelback Toyota. From day one, we've been out to not only earn the business of our customers, but their trust. We are so pleased to know that we've been fortunate enough to have you as customer for all of these years. Additionally, thank you so much for the kind words about Alphonso, Chris, and the rest of our staff. We hope to continue our business relationship for many years to come. We appreciate you - thanks for choosing Camelback Toyota!
Returning customer...after bad experience Jon Cinkovich is my new advisor at this location ....exceptional service and attention to detail. Delivered on all things promised. A man of his word...rare in this field. Since I manage a small fleet I may have to bring all my trucks to him. I do NOT like the fact there is no commercial side to this dealership. The range of the shuttle service definitely discourages new business. Maybe they don't need new business... Jeena the cashier handled all paperwork and answered all side ques... read more
Business response:
Hi! Thank you so much for your kind words. We're always looking to improve our customers' experiences, so we will take your concerns to heart, but it sounds like overall you had a great visit with us. It's always our pleasure to get to help our customers out and keep their vehicles in top-shape. We appreciate your business! Thanks for choosing Camelback Toyota!
Great Service always Have used them for many years. All the way back to 80's Great Dealership. Kim McKay and Mohamad Swellam have Been Very Helpful and always will to do what they can to help. I appreciate them Both! Gary andManuela Lyon
Business response:
Thank you for the kind words about your recent visit, Manuela! We appreciate you being a loyal customer here all of these years, and we're happy that we've been able to help you. We'll be sure to pass your kind words along to our staff. Thank you for your business - we look forward to working with you again in the future!
Best service professional JOSE T. MY SERVICE ADVISOR IS THE BEST IN THE BUSINESS. HE IS ALWAYS HAPPY TO SERVICE MY TRUCK. HE KEEPS IN INFORMED ON RECALLS AND SERVICE BULLETINS. I'LL ALWAYS TAKE MY TUNDRA TO JOSE.
Business response:
Hi, and thanks for leaving us a review! We know the importance of regular vehicle maintenance, and we're always happy to keep our customers' vehicles in top-shape! We'll be sure to let Jose know how much you value his professionalism and help. Thank you so much for choosing Camelback Toyota!
Mo is the best! I have been buying cars from Mo for over 15 years. I bought cars for my sons and my Mother. Mo has always been kind, courteous and fair. I will always buy from Camelback Toyota and Mo.
Business response:
Hi, and thank you for the great feedback! We know how important it is to build trust with our customers, and we are so happy to hear that you have always had great experince here with us! Thank you so much for choosing Camelback Toyota!
Always a positive experience Great customer service; Ed Hammers, my Service Advisor always review the work; keeps things organized; and has me on my way at projected time. Very comfortable customer waiting and work areas; two levels for quiet or active activities. Cafe with healthy options available. Have purchased my last two Camrys from Camelback......always return here for the best deal......and professional, courteous service.
Business response:
Hello! Thanks for telling us about your great experiences here with us! From service to sales to even the waiting area, we strive to make every aspect of car ownership simple and easy. We are so happy to hear that you've always left Camelback Toyota happy and satisfied. We appreciate your business, and hope to work with you again in the near future!
EXCEPTIONAL SERVICE I always serviced my Toyota Camry XLE and other Toyota's at Camelback Toyota - I always had exceptional service, never had any issue with the car after service, they always wash the car, go out of their way to accommodate my needs, very diligent I never wait much for my car, the service representative are very professional, courteous, honest about the issue and never ever try to inflate the scope of work to be done to get it back on the road in excellent condition - I trust those guys with my car and if t... read more
Business response:
Hi Med, and thanks for the review. We sincerely appreciate all of the kind things you have to say about working with us. We always want our customers to know that we do everything possible to ensure that from the moment they walk in, they have a great experience. Thank you for choosing to service your entire family of Toyotas here with us. We are so happy that you are happy. We look forward to seeing you at your next service appointment!
Buying and Service Experience Camelback Toyota is by far the BEST dealership I have ever dealt with and I have been a loyal Toyota customer for over 40 years! I recently purchased my third Prius and my salesperson John DeArmond was the most professional, courteous, friendly, no sales pressure guy I have ever experienced. I have purchased Toyota's from other dealers in AZ and Southern California and never been treated so well. John explained every little detail of my vehicle and assisted me in setting up the radio, Bluetooth ... read more
Business response:
Hi JB, and thank you for writing such a kind review! Our aim here at Camelback Toyota is to give both long-time Toyota owners and newcomers the best car buying experience of their life. It is wonderful to hear about how John and the rest of our team were able to make your recent purchase with us phenomenal! We're thrilled to know that John was able to get all of the awesome tech features of your Prius set up before you left. Additionally, thank you for being a loyal customer to our service department! As we're sure you know,... read more
Service is great there I have been servicing my Toyota with Mike Romero since 2004. He always goes above and beyond even answering and solving little questions or problems.
Business response:
Hi! Thank you so much for your feedback! It's always great hearing from our long-term customers, and it's great to know that you've always been happy with the service you've received. Thank you so much for choosing Camelback Toyota! We look forward to seeing you back here at your next service appointment.
Frequently asked questions about Camelback Toyota
How is Camelback Toyota rated?
Camelback Toyota has a 4.5 star rating with 32,816 reviews.
When is Camelback Toyota open?
Camelback Toyota is closed now. It will open at 8:00 a.m.