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Camelback Toyota Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1550 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Damien was excellent! Professional knowledgeable and prompt. Great experience. Perfect job. Thank you very much!!
Business response:
We’re so glad to hear that Damien provided you with excellent service. His professionalism, knowledge, and promptness are things we truly value, and we’re happy to know that your experience was a great one. If you need anything else, feel free to reach out. Thank you again, and we look forward to serving you in the future!
It was quick and easy and Lee, the service rep was very good. I have been coming here for 20 years
Business response:
Thank you for your great review and for being a loyal customer for 20 years! We're thrilled to hear that your experience was quick and easy, and that Lee provided you with excellent service. We truly appreciate your continued trust and look forward to serving you for many more years to come!
When Toyota,RAV4 was returned after service was performed - I noticed 2 days later that a tire valve stem nitrogen cap was missing. Small detail but all details are important. The valve stem nitrogen cap - has (NT) written on the top of the cap. It is my opinion that it was either not completely tightened or was forgotten on the Toyota t2ch work bench. I had to go to the local auto parts store to purchase different valve stems cap. Otherwise service performed was very satisfactory.
Business response:
Thanks for your feedback! We’re glad to hear you were satisfied with the service overall. We appreciate you pointing out the missing valve stem cap and will address this with our team to ensure attention to all details in the future. Your insights help us improve!
My oil change went smoothly and the technician was very helpful and friendly and done in good time!
Business response:
Thanks for the great review, Evelyn! We're thrilled to hear that your oil change went smoothly and our technician made a positive impact. Your satisfaction is our priority, and we look forward to serving you again soon!
My service writer is the best it wasn’t for him. I don’t know if I’d come to that dealer he’s in tune to my needs. What else can I ask for?
Business response:
Thanks for the fantastic feedback! We’re thrilled to hear that your service writer provided such attentive support. Our team is dedicated to ensuring a great experience, and it’s rewarding to know they made an impact. We appreciate your loyalty and look forward to serving you again!
Service was attentive, engaged, and the work was completed 1 hour earlier than estimated. Discount coupon was also applied as requested.
Business response:
Thanks! We're thrilled to hear you had such a positive experience with our service. Our team always aims to exceed expectations, and it’s great to know you appreciated the early completion and discount. We look forward to serving you again!
When I arrived at the dealership for my service I ended up standing around for about 10 minutes. People were walking past me but no one asked to help. The people that are in the service department should understand that they are all customer service people and they should at least greet me and find out what my needs are. Once that was over and I met the service writer that I worked with everything went great
Business response:
It’s concerning to hear that your initial visit left you waiting without acknowledgment. We agree that every member of our team should prioritize making our customers feel welcomed and valued. However, we're pleased to hear that once you connected with your service writer, your experience improved. We’d like to ensure that future visits start on a more positive note. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com to share any further details or suggestions.
My second time working with Michelle. She is awesome and so helpful and patient. She really did her best for me.
Business response:
Thank you, Amanda! We're thrilled to hear about your positive experience with Michelle. Our team is dedicated to providing exceptional service, and it’s great to know you felt supported throughout your journey. We look forward to working with you again!
I will always go to Camelback Toyota first for all of my vehicle needs. I have now bought 2 vehicles from Camelback Toyota, one of which is a Chevy Silverado. I chose to look at CT before going to a Chevy dealer because the staff in sales, parts and service are simply the best.
Business response:
Thanks for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your loyalty means everything to us, and we look forward to helping you with all your future vehicle needs. Enjoy your new rides!
Frequently asked questions about Camelback Toyota Service
How is Camelback Toyota Service rated?
Camelback Toyota Service has a 4.6 star rating with 3,120 reviews.
When is Camelback Toyota Service open?
Camelback Toyota Service is closed now. It will open tomorrow at 7:00 a.m.