Camelback Toyota Service

4.6

Auto Repair
Phoenix, AZ

About this business

Automotive Auto Repair

Location details

1550 E. Camelback Road, Phoenix, AZ, 85014, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 6:00 p.m.
Tue	7:00 a.m. to 6:00 p.m.
Wed	7:00 a.m. to 6:00 p.m.
Thu	7:00 a.m. to 6:00 p.m.
Fri	7:00 a.m. to 6:00 p.m.
Sat	7:00 a.m. to 4:00 p.m.
Sun	Closed

4.63,120 reviews

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DOUGGRAYPERSONAL

8 months ago

Great. Great muy buen Great fifteen too much Great👍👍👍yes yes yes yes 🙌istheFed's

Business response:

Thanks, Doug! We appreciate your enthusiasm and support! We're thrilled to hear you enjoyed the experience. Your feedback motivates us to keep delivering great content. Stay tuned for more!

JUDY25

8 months ago

Mauro was professional and courteous. Explained everything I had questions about. It was a pleasure to work with him

Business response:

We're delighted to hear that Mauro provided you with such a positive and professional experience. It's wonderful to know he was able to address all your questions and make your time with us a pleasure. Thank you for the feedback!

marianne.mulligan

8 months ago

Friendly competent service at this dealership Ride back to my house was very much appreciated

Business response:

Thank you, Marianne! We're thrilled to hear you had a great experience with our team and enjoyed the ride home. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to assisting you again in the future.

nstickle

8 months ago

Camelback Toyota is always consistent and a great experience! It’s always a pleasure working with Michelle

Business response:

Thanks for your wonderful review! We're thrilled to hear about your positive experiences at Camelback Toyota and with Michelle. Our team strives for consistency and excellence, and your feedback truly motivates us to keep it up! Looking forward to seeing you again soon.

jonathan.rich208

8 months ago

Cam was great, he’s was very communicative and on top of answering the questions.I am not sure if they were techs or not but quite a few of the employees looked very unprofessional and were missing teeth. One even came up to my vehicle while I was dropping it off and was laughing because I miss understood when they said pull forward. He looked very sloppy and had 1 tooth in the front. Perception is reality and when providing a high quality experience you need high quality employees. That goes down to not only appearance but ... read more

Business response:

We strive to provide a high-quality experience and will address your concerns seriously. To learn more about the situation, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

VIC12

8 months ago

Was helpful. Easy to schedule appointment took care of the problem will come back next time

Business response:

Thanks, Vic! We’re thrilled to hear you found the scheduling easy and that we could help resolve your issue. We look forward to seeing you again next time!

KMAKGILL

8 months ago

Very attentive service and friendly staff. Reliable parts. Now on our second car with the dealership.

Business response:

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty with us. Our team works hard to provide great service and reliable parts. Looking forward to continuing to support you with your vehicles!

michaellacey

8 months ago

Very satisfied with the service. The turn around time to return my vehicle back same day was perfect.

Business response:

Thank you for your very positive review. We are delighted to know that you were pleased with the service and that the same-day turnaround was perfect for you.

bmorgan110

8 months ago

I bought my first Toyota at Camelback Toyota. My family has bought several cars from this dealership. We bring our cars there for service. Lately I feel you are not looking out for the customer. Especially adding the 3% fee if using a credit card. That cost should NOT be placed on your customer. Also I feel there is a big push for your advisors to push additional services. My trust for this dealership has started to waiver. I still want the work on my vehicle to be done by a certified Toyota technician but it makes it diffic... read more

Business response:

Thanks for sharing your feedback. We appreciate your loyalty and understand your concerns regarding the credit card fee and service recommendations. Your trust is important to us, and we’re committed to improving your experience. We’ll take your comments to heart as we move forward.