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Camelback Toyota Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1550 E. Camelback Road, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was impressed with Michelle's knowledge. She wrote down what i previously purchased and dates as well as informed me about prepay oil changes which I didn't know about.
Business response:
Thank you for your wonderful review! We’re so glad to hear that Michelle impressed you with her knowledge and helpfulness. It’s great that she took the time to inform you about the prepay oil changes, and we truly appreciate your feedback. We look forward to serving you again in the future!
Friendly, fast and reliable service always makes my visit to Camelback Toyota enjoyable! Thank you!
Business response:
Laurene, we're thrilled to hear you consistently enjoy your visits! Our team takes pride in providing friendly and reliable service, and your feedback truly motivates us. We look forward to seeing you again at Camelback Toyota!
Amazing service for my Toyota Tacoma Cesar has helped me with getting my service done
Business response:
Thanks, Jayson! We're thrilled to hear you had an amazing experience with Cesar and your Tacoma service. Our team is dedicated to providing top-notch support, and your feedback means a lot to us. Looking forward to serving you again!
I needed to drop my car off earlier than my appointment time and they didn't mind at all. The communication was very easy through text and email. They were very thorough with my car inspection and the wait time.
Business response:
Thanks for the great feedback, Taylor! We’re glad to hear that our team was accommodating and that you had a smooth experience with communication and inspection. Your satisfaction is our priority, and we look forward to seeing you again!
I was pleased with the excellent service. My only comment to Robert was I was surprised that it took nearly 4 hours to complete the service.
Business response:
Thanks for the fantastic review! We're thrilled to hear you were pleased with the service. We appreciate your feedback on the timing and will work to improve efficiency. Your satisfaction is our priority, and we look forward to serving you again!
I had agood experience with Lee and my most recent service. However, my previous experience with "Frank" was horrible. I was hesitant about returning to get my car serviced, I returned because of the warranty. But, I was pleased with the service I received from Lee.
Business response:
We are glad to hear that you had a good experience with Lee during your recent service. We apologize for the previous experience you had with Frank and understand your hesitation. Your feedback is important to us, and we will ensure that it is addressed. If you have any further concerns or need assistance, please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.
Service advisor was great! Service was perfect. The service was completed in a timely manor and was perfect
Business response:
Thank you for your wonderful review! We’re so glad to hear that your service experience was perfect and completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!
I really liked the service employees were very nice. And Brandon went out of his way to explain things and make me feel comfortable.. everyone should follow his example.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and that Brandon made such a positive impression. We truly value our team’s dedication to excellent service. Your encouragement means a lot to us!
I like getting their discount advertising BUT don’t like the consistency of the UPSELL for services especially when I have instructed the service tech of what I wanted! It’s a waste of MY time and yours!!!
Business response:
Thank you for sharing your feedback. We apologize for the frustration caused by the upselling after you've already communicated your service needs. We understand how important your time is, and we will make sure to review this process to ensure that your preferences are respected moving forward. Your input is valuable to us, and we appreciate your honesty. If there's anything else you'd like to discuss, please don’t hesitate to reach out.
Frequently asked questions about Camelback Toyota Service
How is Camelback Toyota Service rated?
Camelback Toyota Service has a 4.6 star rating with 3,120 reviews.
When is Camelback Toyota Service open?
Camelback Toyota Service is closed now. It will open tomorrow at 7:00 a.m.