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196 Park Rd, Elmsdale, NS, B2S 0G2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We had a great RV rental experience with Canadream in Halifax. the staff were friendly and understanding of the time we needed the RV rental for. The RV was in very new condition and our stay in the RV was wonderful. Recommended to our family and friends.
Business response:
Thank you, Erin, for taking the time to review your experience with CanaDream. It was a pleasure having you as our Guests.
We're currently on a 2-week road trip through the Maritimes with 3 other couples. We picked up our 4 RVs in Elmsdale outside Halifax. The staff made very sure we understand everything, including all the penalties. The 2019 24' RV (built by Forest River) is an excellent unit, with all the latest technology. Unfortunately Canadream kit them out with the absolute minimum. No levelling steps (chocks) or level gauges. Also no remote for the TV, no milk jug or sugar pot, etc. When we got to our first stop in Lunenburg, we d... read more
Just returned from 2 weeks campervan rental with Canadream out of Halifax, Nova Scotia. This was our third booking with Canadream and each time it has been excellent. We had a 2015 model which was brilliant and one small issue was quickly rectified by a quick phone call. They could not have been more helpful. If you read the booking form so that you know what you are getting, there are no surprises and everything was exactly as described in the brochure. Excellent!
Business response:
Happy you enjoyed your trip. The Canadian Maritime region is beautiful at any time of year.
Just returned from a 23 night rental with a 21 foot camper van from Canadream in Calgary. Put over 3600 miles on it! Check in was great, got a good "tour" of the van and how it all worked and drop off was easy and no issues. Deposit for "issues" was promptly refunded in full. Went over our mileage allotment and the payment was as expected. Got the pkg for linens and kitchenware which was very worthwhile. Also got the pkg for glass coverage and the ability to turn the van in without much cleaning and not having to empty the ... read more
Great Staff greeted us in Vancouver and were very thourough with the prep and review of our RV. Made sure we had the necessary maps for our travels to Calgary and we were on our way in no time. RV ran smooth the whole trip with no issues. Upon our arrival into Calgary the staff again greeted us with good vibes. Made sure we were good to go with no issues and we were set to go. Follow our link below to see a video of our trip. https://www.youtube.com/watch?v=QT_MfOhFdU4
although the Camper itself was nice we had several problems the screen doors broken we couldn't use them the toilet broke it was broken we couldn't use it we try to get a hold of customer service and they really weren't a whole Lotta help telling us that we would have to wait and see at a later date what might be able to be compensated when we return the van we were not met by any sort of friendliness whatsoever the woman Stephanie Carnes was quite rude and I really wouldn't recommend this company.
Business response:
Hi Gina We are sorry you weren't happy with your recent RV rental. From the notes in your booking we see that you did call to advise us that some of the screens were damaged. For this we do apologize however we are unable to fix these until we receive parts. We see you didn't call about a broken toilet and our records show this wasn't broken when you picked up the RV. Had you called, we would have been happy to try to assist you with this. Our on-road team are not qualified to discuss possible compensation over the phone... read more
This company nickles and dimes you to death with exorbitant charges. Halifax Canadream charges your credit card $1,000 for potential damage at pick up. You are told when at pick up if the vehicle is returned without damage you get it back. That is not true. Without any invoice they remove gas $ you may or may not owe, generator use or extra kilometers on only their word. It is not mutually agreed upon. I took the vehicle with 3/4 tank full. I returned it with a 3/4 tank full. I told the manager that fact as my belief. He loo... read more
Business response:
Hi Peggy I see from the notes in your booking that you have had multiple conversations with our Guest Service team where they attempted to explain the additional charges you mention in your review. When you picked up the RV, you were emailed the pick-up documents showing the odometer reading and fuel level at pick up which was Full. Your pick-up invoice also showed the Fuel out as Full and the invoice clearly says "Ensure the fuel tank is filled to the same level as at pick up". The documents you signed prior to picking up t... read more
Will NEVER rent again from them, beware of your money and look to rent elsewhere, their damage policy and conduct is below ridiculous. they do not maintain their vehicles properly and then expect you to carry the damage costs. we had a driver's side mirror fall off during parking with no one touching it, simply fell off as-is, did not brake and all parts where returned, yet they charged us over $450!!! did not provide any documentation to explain what was wrong and did not take responsibility over their fault, there was no... read more
Business response:
Good morning Gilad, Our terms and conditions are in line with other RV rental companies in Canada and the insurance document Guests sign at pick up (which is available on our website and which Guests confirm they have read and accepted when they do their online check-in) clearly lays out the charges for various incidents. We pride ourselves on being transparent with Guests and strongly recommend that they do take the time to read everything carefully. The comments you made regarding the maintenance of our fleet are inaccur... read more
A minute ago Beware of the "specials"!! Don't do it. Not a good experience! The constraints on the 'special' price RV were ridiculous. 2000 km from Enfield Nova Scotia to Brampton, NW of Toronto, meant that we could not deviate from the TransCanada highway for more than 125 km. We barely had enough mileage to go off highway to the RV parks [usually 5 to 10 km off the road]. We also had to get the RV back in 7 days, which seems fine until you find out that you can't pick it up until mid- afternoon [we arrived at 1:00 for a ... read more
Business response:
Hi Karen. We're sorry to read that your CanaDream relocation didn't meet your expectations. Our relocation specials offer deep discounts off our regular rates and are popular with our Guests. In your case, the discount represented a $200 per night saving and also included kits, an extra driver and an additional 1300km free of charge. Some people use these relocation deals to get a taste of RVing before embarking on a longer trip while others just like the idea of a road trip. Guests are welcome to add on additional nig... read more
CanaDream RV Rentals & Sales Halifax has a 4.4 star rating with 150 reviews.
CanaDream RV Rentals & Sales Halifax is closed now. It will open at 8:00 a.m.