This profile has been claimed by the business owner or representative.
Capitol Chevrolet
- Car Dealers
- Austin, TX
About this business
Location details
6200 S I-35 Frontage Rd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Wonderful experience made me feel like i was really welcome and enjoyed how everyone was friendly
Business response:
Thank you so much for your kind words! We're thrilled to hear that you felt welcomed and enjoyed your experience. Our team strives to provide friendly and exceptional service, and we're so glad it showed. We look forward to seeing you again soon!
Excellent customer service, made us feel comfortable and at ease. I would recommend this dealership in to family and friends.
Business response:
Thank you for your kind review! We’re so pleased to hear that our team made you feel comfortable and at ease during your visit. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you and your family and friends in the future!
Great customer service very friendly and fast service. Would definitely go back . My experience was amazing with nice expressos drinks .
Business response:
Thank you .
After visiting 2 previous dealerships we were happy to find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for us. He didn't waste time and got our deal written up. Unfortunately, we had some issues in finance when we were offered a warranty product, accepted the offer, and then were told the re had been a mistake in the calculations. We ended up speaking with Director Chavez who adjusted the numbers until the math worked out the way ... read more
Business response:
Thank you for taking the time to share your detailed feedback. We're happy to hear that Ashton was able to help you find the right truck and that Director Chavez was able to resolve the issue with the finance numbers. We apologize for the delays and the frustration that the math error caused, as well as the inconvenience of having to travel for the missing wheel locks. We also sincerely appreciate your insight regarding the music in the dealership. We take all customer concerns seriously, and your feedback about sensory over... read more
I have bought four cars from Capitol Chevy and I chose them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is an excellent example of a service manager. He goes above and beyond for his clients.
Business response:
Thank you so much for your continued trust in us and for sharing your positive experience! We're thrilled to hear that John has been such a great asset in providing exceptional service. We truly appreciate your loyalty and look forward to continuing to serve you and your vehicles. If you ever need anything, don’t hesitate to reach out!
Alex Zamora is a game changer. His dedication to the costumer is unique in the field. My story is this, my 2019 Silverado broke down, this truck is my means of taking care and providing for my wife, 2 daughters and 5 grandchildren. Alex was clear and timely with his communication and went above and beyond to apply a secondary warranty to get repairs at a greatly reduced price to me. I've always been Leary of Cap Chevy. Just because you are a high volume dealership and service center. Alex's efforts to understand my situation... read more
Business response:
Thank you for sharing your experience! We're thrilled to hear how Alex went above and beyond to assist you during such a critical time. Providing clear communication and genuine care for our customers is exactly what we strive for, and Alex truly embodies that commitment. We’re honored to have earned your trust and to be your dealership of choice moving forward. Your story highlights the dedication we aim to bring to every customer interaction, and we’ll make sure Alex is recognized for his outstanding efforts. If there’s an... read more
Service was extremely fast and handled everything I needed quickly. Didn't have to wait long at all for my oil change and tire rotation.
Business response:
Thank you for your fantastic 5-star review! We're so glad to hear that your oil change and tire rotation were handled quickly and efficiently. We truly appreciate your feedback and look forward to providing you with fast and reliable service again in the future!
Capital Chevrolet gave me a very positive experience! Most of the transaction was accomplished by phone. When it was time for me to take delivery, the vehicle and finance were completely ready and I was in and out within a hour! Great experience!!
Business response:
Thank you for your amazing 5-star review! We're so glad to hear that you had such a positive experience with us, and that we made the process smooth and efficient. We strive to provide a hassle-free experience, and we're thrilled we could get everything ready for you so quickly. We look forward to assisting you again in the future!
Good service at this location They take care about my car I like to go there
Business response:
Thank you for your kind words! We're so glad to hear that you've had a positive experience with our service team and that we’ve been able to take great care of your car. We truly appreciate your continued trust and look forward to serving you again in the future. If there’s anything else we can assist you with, don’t hesitate to reach out!
Frequently asked questions about Capitol Chevrolet
How is Capitol Chevrolet rated?
Capitol Chevrolet has a 4.4 star rating with 12,542 reviews.
When is Capitol Chevrolet open?
Capitol Chevrolet is closed now. It will open at 9:00 a.m.