Carmack Moving & Storage - Sterling, VA

Barb R 

on Google

3 months ago

We chose Carmack for our April 2023 move based on excellent reviews (to that point), competitive pricing, and a very communicative sales rep. Up until the move date, all was well. From the pack date (which we rushed to move up at their request and ended up being on Easter Sunday), through delivery (we also moved this date up again at their request), and especially through the claims process, we were very displeased. The extreme lack of communication after the move was the most frustrating as we were trying to complete the... read more

Veronica Duckett 

on Google

5 years ago

My company used Carmack Moving & Storage for our office move in the dead of winter and it was WONDERFUL! I have used them before for a local move as well as a long distance move when my husband moved back east from Colorado and both times were great experiences. This was the first time using them for an office move and now, I will exclusively use Carmack. It was a freezing day, the crew was on-time and had great positive attitudes. You would never know that it was cold out because not a single member complained or mentione... read more

tanya cluff 

on Google

5 months ago

A few months back, I hired the team at Carmack for moving services. Unfortunately, damages were done to my new home. I have yet to receive a response, update or dedication for caring about their customers to resolve claims. Be aware as long as your move is smooth, you're good to go. But if you submit a claim for damages, the company ignores you, does not follow up, nor offer any remedy to resolve your concerns or claim. I am very disappointed with Carmack Moving Services/Customer Support Team. Prior to this incident, I was ... read more

Thomas Fuhrman 

on Google

6 months ago

Thank you, Carmack! This was the largest of many household moves that I have made and Carmack made it the best! Everyone in every part of the move -- scheduling, packing, loading, moving (500 miles), delivery, unpacking, and placing our items in the new house -- was done professionally, courteously, and carefully. Carmack had our belongings in storage for over a year and they came out just as they went in. Carmack is the one to call when it is time to move! 

Katie Bayon 

on Google

5 months ago

Despite my having to reschedule moving services, the team at Carmack were very responsive, friendly and were able to support my moving needs on short notice. The guys that came out were the dance - professional, caring, and very quick.