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Very Good
A very nice place The breakfast basket is nice and with many things, but... mostly sweet things. I'd be much happier with vegetables instead. A very nice place, the room has anything you need, the desk person is very kind.
Business response:
Hello Motty, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast and also our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Bien El precio es muy caro para los servicios que brindan. La habitacion es pequeña para dos camas, y por ende las camas no son muy grandes. El personal muy amable, y el hotel esta muy bien ubicado en Carmel.
Business response:
Hello Monsalvo, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Good
Expensive for the type of hotel but it’s the location you’re paying for. The room wasn’t available until 5pm. Good location. Nice, clean and comfortable. Decent picnic breakfast provided. Good coffee in the room.
Business response:
Hello Laura, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with l... read more
Exceptional
Good It was not as clean as I expected. The location was great.
Business response:
Hello Digirolamo, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again.
Good
Exceptional Bed was slightly uncomfortable Location
Business response:
Hello sokpey, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,171 reviews.
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.