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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Good
Expensive for the type of hotel but it’s the location you’re paying for. The room wasn’t available until 5pm. Good location. Nice, clean and comfortable. Decent picnic breakfast provided. Good coffee in the room.
Business response:
Hello Laura, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contamination with l... read more
Exceptional
Good It was not as clean as I expected. The location was great.
Business response:
Hello Digirolamo, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines especially during this pandemic, we would appreciate if this things can be reported to us as we do not want this to happen again.
Good
Exceptional Bed was slightly uncomfortable Location
Business response:
Hello sokpey, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
Awesome
Pleasant Toilet paper roll fell off when I used it the first time. Shower very small. No screen on windows and no air conditioning that we could figure out. Needs upgrading. Bed comfortable. Very Basic breakfast brought t to your door..
Business response:
Hello Christine, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
It was lovely. I would definitely stay there again. The shower. There was nothing wrong with it. i just prefer a tub. Breakfast was not my cup of tea but I don’t book a hotel for its breakfast. Clean, quiet, comfortable bed. The gentleman at the registration desk was very nice and helpful.
Business response:
Hello Elsa, Thank you for sharing this experience with us. We truly value you feedback with regards to our bed and comments about our breakfast. I hope you will return to enjoy a memorable and exceptional experience.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,213 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.