This profile has been claimed by the business owner or representative.
Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Exceptional Everything was good
Business response:
Hello Cristina, Thank you for your supreme rating and response. We are glad that we could provide with you what you had been looking for. We thank you for choosing us and we do hope to see you again in the near future! Best Regards, Ray, Customer Care Team
Very Good
Good
Awesome Bathroom space was small and toilet space even smaller. Sink faucet was leaking and shower head and knob looked pretty old. Lastly, room carpet looked really old. Time to replace a few things. Location was great. Staff was wonderful. We loved the bed and sheets. No problem with parking. Really enjoyed our stayed.
Business response:
Hi Lu&f, Thank you for sparing a moment to grace us with a wonderful review. We are glad that you liked the location and staff service. Again, it is good to know that you had an enjoyable stay. However, we are sorry for the inconvenience that you faced. We have noted your feedback regarding the bathroom space and amenities and will definitely pass it to the management to do the needful in these cases. Also, we have noted your suggestion regarding the carpet and will definitely consider that as a future improvement. We hope t... read more
Good
UnderRated Our welcome from front desk guy was barely luke warm, but the room was fine Our room was nicer, cleaner and bigger than the initial reviews lead us to believe... so don’t believe everything you read! It was pretty good value
Exceptional Café da manhã fraco Localização Quarto e cama
Business response:
I apologize for that we were not able to meet your expectations and we welcome your feedback in order to improve our service.
it was really good and comfortable there were noisy neighbors next door, but that the fault of thoughtless people, not anyone in the hotel/inn. the breakfast was a real bonus, but the concierge was very accommodating. he couldn't have been more helpful and supportive.
Business response:
Hi Bruno, Thank you for your marvelous response. Positive comments are always encouraging and refreshing. Thank you for appreciating our breakfast and concierge. We are happy that you had a great stay overall. Please do not hesitate to call us if you happen to be in the area again! Best Regards, Ray, Customer Care Team
Empfehlenswert in Carmel Angenehme ruhige Lage, sauberes Zimmer, sehr freundlicher Empfang, netter Frühstückskorb am Morgen vor der Tür
Business response:
Thank you so much for your positive feedback and for staying with us! Valued customer,
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,213 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.