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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Room ok - staff not very friendly and bad breakfast Personel barely friendly, Couldn't find our reservation altough I showed my confirmation email and status on booking.com. I had to call booking... before the deskwoman felt like looking harder! Breakfast supposed to be amazing was............. for a 4 year-old!! Small, nothong fresh, cereal bar... no coffee or tea!! But we managed to get a cup of cold and bad coffee in the desk area ffffff Picture coming! Clean, big bed, very good location!!
Business response:
Dear Magali, We pride ourselves on providing excellent customer service to our guests, so we are very disappointed to hear that you experienced unfriendliness from any member of our team. We apologize profusely for this, and we hope that it hasn't put you off staying with us again, we would sincerely love to welcome you back to offer you the fantastic service and hospitality that we are known for. Hopefully, overall you will enjoy a better experience in a future stay; thank you for your feedback. Best Regards, Ray, Customer ... read more
Pleasant
Very Good
So much better than the first hotel I booked! Pillows could have been better.that's about it. It was close to downtown. Had a nice big window you could open and let fresh air in. Bathroom was nice. Overall the room was very nice and comfortable, would stay there again for sure.
Business response:
Thank you for your review. We are delighted that you enjoyed your stay with us so much, and that our front desk staff assisted you so well. We would love to welcome you back again soon. Best Regards, Ray, Customer Care Team
Exceptional Nothing Everything! Our room was beautiful- large, with huge bed, tv, heating (that’s pretend to be fire), bathroom, closet etc. It also has a microwave, coffee maker and a mini fridge. The location is perfect- close to restaurants and bars, also the beach is about 10 minutes walk. The staff is friendly and efficient!
Business response:
We're just thrilled that you enjoyed your stay with us so much, and that you found us to be so comfortable. We look forward to welcoming you back when you are next in the area. Best Regards, Ray, Customer Care Team
Exceptional nice room, balcony, basic breakfast at your door. excellent location. would definitely stay again. super friendly staff
Business response:
We are delighted that you had such a comfortable stay with us and that you found your stay of a great value. Thank you for your comment about our staff, we get this type of feedback a lot, and we just love to get it, our staff is our greatest asset. We look forward to welcoming you back! Best Regards, Ray, Customer Care Team
Very Good
“Very very pleased.” Couldn't stay longer. Great Staff! Great location !
Pleasant Salle de bain très vétuste Très bien situé, parking disponible et confortable
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,172 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.