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Carmine's Import Service
- Auto Repair
- Kernersville, NC
About this business
About Our Shop in Kernersville, NC The Triad’s Go-To Auto Care Professionals — Carmine’s Import Service Commitment to Customer Satisfaction The Carmine’s Import Service team emphasizes three important traits of our business: honesty, quality, and transparency. These traits have been the driving force of our business, and we aim to provide them to every customer that steps into our shop. You’ll notice this the moment you enter our facility, as our ASE Certified service advisors are ready and waiting to help you. Our adviso... read more
Location details
318 W Mountain St, Kernersville, NC, 27284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Repaired my car quickly and affordably After getting routine oil change at a local BMW dealership, I was advised that I needed a transmission pan replacement that would cost $2000. AND that my oil filter gasket was leaking oil and that I needed to get this repaired for $1300. As the service lady was telling me this and me saying no another person in the waiting room suggested that I call Carmines in Kernersville. He told me that the only reason he was at the dealership was his car was new and still under the free oil change ... read more
Stuart was very helpful and explained all details of the delay and delivery of my vehicle. I’m happy with Carmines and the work they provided. Excellent service. Stuart was very helpful in explaining the delay of parts and delivery. I would recommend Carmines to anyone who needs excellent service on their Tesla.
Guys are awesome Just as I thought, I gave a review during the process in hope all would go well and these guys performed perfectly through the whole process. Thanks for chasing down the electrical gremlins and fixing the problem.
Exceptional Customer Service I recently purchased my RR Evoque that had been meticulously maintained by LR in NC. I noticed a gas leak and my husband knew what the cause was but could not repair himself. I called LR in my area 4 times and still have yet to receive a call back. I'm originally from the Kville area and found Carmine's thankfully. I made the appointment online. Drove my vehicle ( I do not advise bc of gas leak🤣) the 4 hours from my state and dropped the car off with Stuart. I was kept advised thru text and phot... read more
Business response:
Dear Kimber,Thank you for sharing your fantastic experience with us! We're glad you found us and that we were able to address the gas leak issue in your RR Evoque. It's great to hear that you appreciated the transparent communication and updates throughout the repair process. We understand that luxury vehicle maintenance can come with a higher cost, but we strive to provide top-notch service and quality repairs.We're thrilled to hear that you were impressed with our customer service, from the follow-up emails and phone calls... read more
Great Service Service was excellent. Stuart was reassuring that my car was totally safe for traveling after repairs were made as warranted by their analysis. Great communication via emails and texts. Wonderful experience.
Business response:
We're thrilled to hear about your wonderful experience with us! Ensuring your car is totally safe for traveling is always our top priority, and we're glad Stuart could provide you with such reassuring service. It's great to know that our communication via emails and texts was helpful to you. We look forward to providing you with excellent service in the future.
Fiat 509 From start to finish the staff was exceptional especially Stuart Stephen Hundgen
Business response:
We're thrilled to hear that you had a great experience with us, Stephen! Stuart will be delighted to know that his exceptional service stood out to you. Thank you for choosing Carmine's Import Service, and we look forward to serving you again in the future!
High quality service experience Carmines provides a high quality experience from start to finish. Their customer service and communication is unmatched. They use technology to make the process easy for the customer and return your vehicle cleaned and detailed. All of these things together prove their commitment to providing a quality service you won't receive at other businesses.
Business response:
We're delighted to hear that you had such a positive experience with Carmine's Import Service. Our team takes great pride in delivering top-notch customer service and making the entire process as seamless as possible. It's wonderful to know that you appreciated our use of technology and the attention to detail we put into returning your vehicle to you in pristine condition. We're committed to providing a high-quality experience, and we're thrilled that you found it unmatched. Thank you for sharing your feedback!
Professional,Competent Caring Service and employees Stuart were professional and competent
Business response:
We're thrilled to hear that you found our service and employee, Stuart, to be professional and competent. Thank you for taking the time to share your experience with us. We take pride in providing top-notch service to all our customers. If there's anything else we can do for you, don't hesitate to reach out.
These guys are excellent. Super honest and care about customer service. They are still working on the car but wanted to just give my experience dealing with them during the repair and I’ll give an after repair update. They keep you up to date on progress! Are upfront about the cost and have been super honest.
Business response:
Hello Chad,We're thrilled to hear about your positive experience with us so far! Keeping our customers informed and being transparent about costs are top priorities for us. We appreciate your trust in our services and look forward to delivering an outstanding repair for your car. Thank you for taking the time to share your experience!Best regards, Carmine's Import Service
Frequently asked questions about Carmine's Import Service
How is Carmine's Import Service rated?
Carmine's Import Service has a 4.9 star rating with 724 reviews.
When is Carmine's Import Service open?
Carmine's Import Service is closed now. It will open on Monday at 8:00 a.m.