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Carol O'Connell

4.8

About this business

Location details

4000 Legato Rd, Suite 425, Fairfax, VA, 22033, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8222 reviews
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Timothy S.'s profile image
Timothy S. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Carol was a pleasure to work with throughout the process. She was very honest and responsive when necessary. The only issue we recognized was a disconnect between her and Thure. Thure at time would send emails that would be counter to what Carol and I discussed. Additionally, I would send Carol documents and information that Thure would later ask me for which revealed a disconnect within the team. But as far as Carol goes, because she was leading the process I was not concerned at all. It is unfortunate that I felt I needed ... read more

Jeyanne Marabellas C.'s profile image
Jeyanne Marabellas C. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Quick responses to our questions. 

Donna M. M.'s profile image
Donna M. M. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Process was very smooth....and great service for as fast as we needed to settle. 

Laura M.'s profile image
Laura M. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Great communication. 

Gian Pablo M.'s profile image
Gian Pablo M. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Very proactive and flexible 

Mark Kekoa A.'s profile image
Mark Kekoa A. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

Very easy and smooth experience. Would definitely use again. 

Nicholas O'Dell G.'s profile image
Nicholas O'Dell G. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

They beat the current rates from other lenders without the back and forth process and worked with the VA to get my loan to appraise properly and completing the ROV. 

Matthew Allen K.'s profile image
Matthew Allen K. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

I felt that each member of the team was responsive to my questions, and I appreciated the option for a very long term rate lock. 

Arun Kumar S.'s profile image
Arun Kumar S. 

Verified by American Portfolio Mortgage / Town Square Mortgage

4 years ago

It was really a nice and great experience. Really thankful to complete McLEAN team who supported really very well during this entire process. 

Frequently asked questions about Carol O'Connell

How is Carol O'Connell rated?

Carol O'Connell has a 4.8 star rating with 222 reviews. 

When is Carol O'Connell open?

Carol O'Connell is closed now. It will open on Monday at 9:00 a.m.