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Carpenter & Smith

4.9

About this business

Carpenter & Smith is a full-service oil dealer serving well over 4,000 customers within a radius of approximately 12 miles from our main office in Monroe, NY. Our service offerings include heating, cooling, equipment sale & repair of all major brands, generators and so much more all backed by 24/7 professional service – in any weather. We also operate our own oil storage facility, located in Monroe, to ensure a reliable supply of heating fuels at all times. Carpenter & Smith has a considerable investment in facilities to ass... read more

Location details

100 Spring St, Monroe, NY, 10950, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.976 reviews
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M B.'s profile image
M B. 
on Birdeye

2 months ago

30+ years and still going strong! Never had a reason to change from Carpenter & Smith. Delivery and service exceeds my expectations every time. The guys are such hard workers, dedicated to C&S standards, and always so nice. They come out in the worst weather and provide their service with cheerful and professional attitudes. The office staff is always helpful, quick to respond and they actually answer the phones every time. As much as I groan when the bill comes (C&S offers plans that help) I'm happy to be warm and give my ... read more

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Carpenter & Smith.  

Andi V.'s profile image
Andi V. 
on Birdeye

6 months ago

Thank you so much to Jim F for being a lifesaver fixing our tank and boiler in freezing 17-degree weather. We truly appreciate and value your excellent service. 

Business response:

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Carpenter & Smith.  

Theresa Depaul D.'s profile image
Theresa Depaul D. 
on Birdeye

8 months ago

Carpenter and smith are great! They are polite and give great service 

Business response:

Thank you for the positive feedback, Theresa. We are lucky to have customers like you, and we look forward to continuing to meet all of your home service needs! Best Regards, Carpenter & Smith.  

SUSAN M.'s profile image
SUSAN M. 
on Birdeye

a year ago

Everyone at Carpenter & Smith is very professional, accommodating & courteous. 

Business response:

Susan! Thank you for taking your time to leave us a positive review! We are happy that you are pleased with our service, and we hope to continue to meet your needs! Best Regards, Carpenter & Smith. 

BRITTANY G.'s profile image
BRITTANY G. 
on Birdeye

2 years ago

Great service! 

Business response:

Thank you for taking the time to leave us a positive rating, Brittany. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Carpenter & Smith, and that we were able to meet all of your service needs! Best regards 

MIGDALIA ZAMBRANO Z.'s profile image
MIGDALIA ZAMBRANO Z. 
on Birdeye

2 years ago

Very responsive on service calls 

Business response:

Migdalia Zambrano- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Carpenter & Smith. Best regards 

YISEL R.'s profile image
YISEL R. 
on Birdeye

2 years ago

No complaints. 

Business response:

Yisel- Thank you for taking the time to leave us a positive rating! It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with Carpenter & Smith. Best regards 

PAT P.'s profile image
PAT P. 
on Birdeye

3 years ago

Came when we asked for a fill up 

Frequently asked questions about Carpenter & Smith

How is Carpenter & Smith rated?

Carpenter & Smith has a 4.9 star rating with 76 reviews. 

When is Carpenter & Smith open?

Carpenter & Smith is open now. It will close at 6:00 p.m.