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Carpet Connections

4.9
  • Carpet Installation
  • Humble, TX
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About this business

ContractorsCarpet Installation

We have the best quality products and the best prices in town. We have a sales force that has been in this business over 50+ years combined, that not only has hands-on quality work in the installation part of the job, but also in the sales part of the business. We have our own in-house installation crews as well. Top notch, customer service is a priority! We are a premiere carrier of Shaw, Mohawk Carpets, Southwind, Karndean Design Flooring, Karndean, Armstrong, Anderson and Mannington Flooring. This benefits our customers i... read more

Location details

1706 Farm to Market 1960 Bypass, Humble, TX, 77338, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:30 a.m. to 3:00 p.m.
SunClosed
4.998 reviews
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7 reviews have no rating
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Judi Adler's profile image
Judi Adler 
9 years ago

Darrell was very helpful in providing us with information regarding types of flooring and making a decision regarding what would work for us. The removal of the old carpet and the installation of the new carpet was completed without any problems. The installers were very nice and did a good job. The price of the job was very reasonable. Installed new carpeting in the living room and master bedroom.  

Business response:

Thank You Mr. and Mrs. [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

Tammy Cowen's profile image
Tammy Cowen 
9 years ago

We started the job with a big box retailer and the entire process, experienceand results were horrible.We had the big box retailer come out and remove the flooring and then we went to Carpet Connections. Darryl at Carpet Connections help me select flooring that was perfect for my home and had it ordered and in stock within one day. His installers were on time every day, courteous, and respectful of my home. They did a fantastic job and my floors are amazing! They also made me a custom area rug for one of my rooms. And, Carpe... read more

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

Ed Le Blanc's profile image
Ed Le Blanc 
10 years ago

It went well. They said they understand and would be available when I needed them. NO PRESSURE They gave an estimate of services and had QUALITY merchandise. After talking to them I had and have trouble with the insurance company and have done nothing yet 

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

James Southerland's profile image
James Southerland 
12 years ago

They are fantastic. They gave us a quote, then two weeks later they called us back with a lower quote! They are very quick. They come out when they said they would. They are more like a friend to you than a contractor. They are very friendly. I usedCARPET CONNECTION to get a quote for carpeting three rooms. 

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

Leona Mayfield's profile image
Leona Mayfield 
12 years ago

I went back to them feeling confident, but it was a different outcome this time. There was a problem with flooring in the two baths and with the seams in the carpet in the den and living room. I was told I must be mistaken about the flooring and the seems in the carpet would even out over time. I went there and I called; the owner would never talk to me. The salesperson said he did not understand why he would not call, but it has been 10 years and no phone call. I have bought flooring from Carpet Connection twice. I replaced... read more

Business response:

[Member Name Removed], If there is ever a problem with anything that we have done, we take care of it head on. we don't run from anything. I'm sorry you didn't have as good experience as you did the first time, but we Do strive to be the best on customer service. Thank You [Member Name Removed] for your report. We strive here at Carpet Connection to be the best that we can be. 

Mary Klump's profile image
Mary Klump 
12 years ago

The work turned out good. He was thorough and he did a good job. The quality was great as well. They were very professional. He installed some tile and flooring for us, and also removed carpet. 

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

JUDY MILES's profile image
JUDY MILES 
12 years ago

. They installed some carpet for us. The work was wonderful, they did a good job. We have used them a couple different times. The time before the most recent time, he came and installed carpet that would run into tile. He raised the carpet so we didn’t have any issues with the tile and it being sharp on your foot when you walked through. This second, most recent time he came; he didn’t raise the carpet to meet with the tile. He came and put down another carpet strip and it seemed okay at first, but I think now that there has... read more

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

PAT CROCKER's profile image
PAT CROCKER 
12 years ago

The work turned out excellent. They did a fantastic job. ic cant say a negative thing about them. The price was what they said it would be. They had an excellent installation crew, they knew exactly what they were doing and there was no wasted time. They installed wood floors throughout the whole house. They removed the old carpet; they did everything. 

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. 

John Johnson's profile image
John Johnson 
12 years ago

. They did the work and it was fine. It wasn’t till later that the carpet was starting to buckle up, so I’m not sure if it was the installation or not. 

Business response:

Thank You [Member Name Removed] for your kind report. We strive here at Carpet Connection to be the best that we can be. The buckling of the carpet is a common problem here in the Houston area. Anytime we need to be called out to do a restretch after our 1 yr. labor warranty, we dont charge much to take care of a customer. Again, Thank you! 

Frequently asked questions about Carpet Connections

How is Carpet Connections rated?

Carpet Connections has a 4.9 star rating with 98 reviews. 

When is Carpet Connections open?

Carpet Connections is closed now. It will open tomorrow at 8:00 a.m.