This profile has been claimed by the business owner or representative.
Cascade Animal Clinic
- Veterinarians
- Monroe, WA
About this business
Location details
121 S. Ferry Street, Monroe, WA, 98272, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
I had to have my cat of 14 years euthanized as she was falling down and couldn’t walk anymore. When I got there they took me to a stinky room on side of building. She was scared and nervous. I let her out of cage and an Asian lady(don’t know name) put a towel around her. She was growling and stressed. I asked please have vet come in and give her a shot to calm her. She set my cat on the table and left room. I am disabled right now so I had to try to stand and hold her but at this point she was very upset. Vet tech came in wi... read more
RecommendedAbsolutely atrocious. Worst customer service imaginable. DO NOT RECOMMEND.
RecommendedAbsolutely atrocious. Worst customer service imaginable.
RecommendedI have zero reason to recommend cascade. In fact, quite the opposite. They are terrible in every way. ZERO stars
Business response:
Stacey, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure we provide exceptional Customer Service.
My friend took her pup her for neuter. All vitals normal at check in. An hour plus later they call and say they rushed him to an emergency vet in Kirkland for a slice in his spleen and internal bleeding. He was to be neutered in the morning and was dropped off the night before. So, I don't know WHAT happened in the 2 hours you had this puppy but he has had his spleen removed, and is currently undergoing bold transfusions at the emergency vet. So, if "I" can not trust my dog in the care of your staff and you have no answers..... read more
Frequently asked questions about Cascade Animal Clinic
How is Cascade Animal Clinic rated?
Cascade Animal Clinic has a 4.6 star rating with 691 reviews.
When is Cascade Animal Clinic open?
Cascade Animal Clinic is closed now. It will open tomorrow at 8:00 a.m.