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Cascade Financial Services

4.2

About this business

Since first opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in the manufactured home lending industry. While there are a number of other manufactured home lenders around, many borrowers continue to choose Cascade as their preferred manufactured home lender for a variety of reasons. Here is a look at 7 primary reasons why Cascade Financial Services is one of the most respected leaders in manufactured home lending. 

Location details

192 Cimarron Park Loop, Buda, TX, 78610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2384 reviews
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Corie L's profile image
Corie L 
3 years ago

We receive our statement every month. Every month it's saying something different. For instance, November of 2021 shows amount due $1,099.17. December of 2021 shows amount due $3,152.87. January of 2022 shows amount $3,104.72. My payment is $1001.77 . Now my February statement shows $492.95. Yeah it bounces around. They also charge late fees and drop my credit score 14 when my bank shows they received the check but do not cash it for 2 weeks. I have tried to call several times, even leaving messages and still no call backs. ... read more

Shawn S.'s profile image
Shawn S. 
3 years ago

I get specific instructions to withdrawal a payment from my bank account and the withdrew it early. Causing an overdraft fee. Still trying to get ahold of them. I just called today Monday January 3rd, 2022 @12:00 pm. Got a recording saying to call during business hours. I sent an email on the first which was a holiday but figuring Id hear from them today. But apparently today is not a business day. 

Megan A's profile image
Megan A 
3 years ago

I have been in an ongoing insurance claim with cascade for over a year now. The loss draft department has failed to communicate any issues with documentation that has been sent in. After a month of my final inspection I called to check the status and was informed that the paperwork had been "lost" during a change over. The agent got the paperwork sent over. I asked that I be kept informed on any delays or if they needed additional documents. After 2 weeks I call again to check on the status because I have not received the fu... read more

Suzanne F's profile image
Suzanne F 
3 years ago

Worked all through pandemic paid mortgage early every month, got laid off end of in **** was using savings to pay, up until I requested a deferral, for September, we were told we could get 3 months deferral , so then we got one and Paid the escrow, then requested another for October, now waiting on November, we get told today we have to pay escrow for Oct then a full mortgage payment then another escrow, if we had the full mortgage we wouldn't need the deferral, i just went back to work but i still haven't received our unemp... read more

Marjorie M's profile image
Marjorie M 
4 years ago

I made my mortgage payment through their website on 7/3/2021, that cleared on 7/6/2021.On7/72021 my payment was returned back to my bank. I called several times to let them know, and was told SOMEHOW there were two payments 20 minutes apart and they didn't know why!!! I said I need to get my payment to them, the two separate ********** me not to worry. I told them it's my mortgage and they said my payment was received. There was nothing to do!Several days went by, they didn't come after the money they left it in my bank. I g... read more

Evelyn J's profile image
Evelyn J 
4 years ago

Please dont use them Worse Financial company I have ever seen. 

James D.'s profile image
James D. 
4 years ago

WELL FIRST OFF I HAVE NOT RECEIVED MY YEARLY ANALYSIS IVE EMAILED AND EVEN SPOKE WITH ON OF THIER STAFF AND STILL NOTHING HAS BEEN DONE IN TIMES LIKE THIS CASCADE HASNT OFFERD ANY HELP TO ME SO THIS IS NOT RIGHT FOR THEM TO TREAT PEOPLE LIKE ME THIS WAY I WORK HARD TO GET MY PAYMENTS IN AT TIMES LIKE THIS BUT INSTEAD STILL NO HELP AND THE STAFF WHO CALLES ME TO COLLECT MY PAYMENT IS VERY UNPERFETIONAL AND DISRESPECTFUL IM A LITTLE LATE ON MY PAYMENTS ESPECILLY SINCE THE PANDIMIC BUT INSTEAD OF TRYING TO HELP ME I GET AN A HO... read more

Erin B's profile image
Erin B 
4 years ago

Run away immediately! Do NOT use them! Got a loan in may 20. They start calling you bugging about money on the second day of you 1-15 grace period. They will blow up all people associated with the loan. We found out they only gave us 100,000 in ins which had nothing to do with contents. Our loan was for 150,000 so we would have still owed them money and they wouldn’t have covered anything in the house. Now it’s April 21, we cancel their insurance of course for way better coverage. Now they are saying “we never paid for insur... read more

Dan G.'s profile image
Dan G. 
4 years ago

To be honest I wouldnt finance anything through this place if you send extra they will put it on the back of the note regardless if you have a past due balance even if you call them and make arrangements 

Frequently asked questions about Cascade Financial Services

How is Cascade Financial Services rated?

Cascade Financial Services has a 4.2 star rating with 384 reviews. 

When is Cascade Financial Services open?

Cascade Financial Services is closed now. It will open on Monday at 9:00 a.m.