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Cats & Critters: Providing Exceptional Care Cats & Critters Veterinary Hospital provides exceptional care to cats, small mammals, and exotic pets in Rochester, NY and the surrounding communities. While traditional hospitals may accept these types of animals, you will not find the same level of knowledge or quality of services that we provide at Cats & Critters.
32 Somerton St, Rochester, NY, 14607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I know my pets will receive excellent care at Cats & Critters! I have been very happy with the service we recieved at Cats & Critters. Yes, their building is small. And, yes, the prices aren't cheap (but they are the same as many vets in the area who are part of the collective.) I took my cat here for the entirety of her life here in Rochester, which was about 5 years. She developed various illnesses, starting with chronic pancreatitis and then diabetes, high blood pressure, thyroid and kidney issues. Throughout the various ... read more
Cats & Critters is the BEST!! Dr C , Dr H and the entire staff at Cats and Critters offer the very best expert compassionate care. They have saved literally saved my rabbits and my cat's life. The are literally on the top of their game. Bringing my cat back from the brink of death and successfully performing a delicate surgery on my rabbit I am indebted to Cats and Critters.
Kind and Knowledgeable We love Dr. Couture. She is very knowledgeable about rabbits and saved our bunny's life last year. She and all the staff were very kind and helpful while we our bunny was recovering. There are a lot of people out there who, for some reason, think medical care for pets should be free. Just as for humans, tests and treatments cost money, take time, can't always determine a problem. If you are a responsible pet owner, I highly recommend this practice.
top notch I have been using this clinic for many years. All my bunnies are rescues and some came from horrendous situations with very complex medical issues. I have brought some very difficult cases to them. Ember and Joanne have never shown any of my pets anything but gentle, caring compassionate care. Yes I have had losses but have to say these 2 vets took veterinary medicine to the max to try save them. They are always willing to consult and researchI am a very experienced rescuer with quite a bit of veterinary knowledge ... read more
Simply the best Dr. Couture and Dr. Hach are very knowledgeable and caring doctors and their staff is top-notch as well. Would never think of going anywhere else.
Best small animal vets in the Rochester area When I first got my guinea pigs the vets that I took them to were pretty clueless about the care of these small animals. I did some research and found Cats and Critters. The vets here continue there education about small animals by going to seminars frequently. Dr. Couture is also the first to whip out a book to try and find different methods of treatment, or send things to Cornell if she does not have the perfect answer to a question. I would never consider taking a small animal ... read more
They really care This is the only place I will bring my pets from now on. They are a well educated team of vets and vet assistants who really care about your pets. I had to put my rabbit down 2 years ago and they gave him his on little room and gave us our privacy to say our good byes. About two days later they mailed me a sympathy card that they all had signed indevidually. Now my kitty goes there for all her kitty needs.
Cats & Critters is very caring and supportive I have read the reviews below and find it very distressing that people would put such negative reviews regarding this practice. I find that Dr. Couture and Dr. Hach care very much about the pets that come to their establishment. I have been a client there for about 2 yrs now and have found them very knowledgeable and will go to the very ends to find out what is wrong with any pet. I believe anyone who is going to be a client of any medical establishment whether it be medical (for... read more
Cats n Critters Rocks I'm shocked by the negative comments here -- remember, there are two sides to every story. I've been taking my cats to Ember and Joanne for 11 years now, ever since Ember took over the hospital from The Cat Doctor. They have seen me through diabetes, cardiomyopathy, liver cancer, cancer of the mediastinum, multiple neuters and spays, teeth cleaning, you name it. I have never had anything but positive experiences with any of the staff. There used to be a wacky receptionist there, and maybe that was the c... read more
Cats & Critters Veterinary Hospital has a 4.6 star rating with 379 reviews.
Cats & Critters Veterinary Hospital is closed now. It will open at 8:00 a.m.