Cavender's Boot City

Dale F. 

on Yelp

2 years ago

All I can say is that I only wish other retail stores had the staff and customer service down like I experienced today. My 3 year old son and I needed new outfits for a wedding this weekend. When I walked in I was greeted by a beautiful young lady named Kayla. Her smile and attitude quickly let me know I was going to be in good hands. She took charge of the situation and we quickly found a great outfit for my son. I needed to everything from head to toe. She was right on point in picking out styles that worked with my person... read more

Carl R. 

on Yelp

3 years ago

Appreciated the team at Cavender's Denton very much. Needed my boots stretched for an event that evening and I was looking for a new pair of boots. They went above and beyond to completely address both asks and even polished my Anderson Bean''s to my surprise. Excellent service and attention to detail. I have a new "go-to"' for all of my future boots and western wear purchases. 

Kevin B. 

on Yelp

3 years ago

We went to Cavender's in Denton. They had an amazing selections and plenty of different brands. Today was our first visit and first time to purchase boots and a cowboy hat. Rusty was very helpful and informative. He was able to help us with boot sizing and form my hat. We are looking forward to more visits in the future. Thank you Rusty for the great service. 

Kevin D. 

on Yelp

4 years ago

If you want a good hat shaped, Angel is the man to do it. Great selection of hats to choose from as well. Great customer service. 

Ricardo C. 

on Yelp

4 years ago

Had a great shopping experience when I came to buy an American straw hat. Angel helped me pick the right one for me and he shaped it too my liking. He's a great guy and he knows what he's doing. His coworker Carlos also helped me with my straw hat, he seems like a nice guy. 100/10 recommended these guys for any of your hat needs. 

Samantha S. 

on Yelp

5 years ago

Great customer service! First time going to this store and I sure will be coming back. Thank you to the employee Kenzie that made me feel comfortable through the process of helping me find the perfect boot! I would say the cashier wasn't practicing the correct use of a mask, and also she sounded like she hated being there. 

Mike R. 

on Yelp

7 years ago

The manager Brian is top notch, takes care of his customers. Go see him if you need a new hat. 

Will D. 

on Yelp

7 years ago

upon my recent visit to cavenders a nice young man named taylor helped me with trying to locate large size Ariat jacket that showed that had in stock. He looked for an hour and could no locate it but offered to order it and call other stores for me. this is the kind of customer service this world is lacking and it was a nice change! 

Brice M. 

on Yelp

a month ago

On July 3, 2026, at around 1:00 p.m., my girlfriend and I visited the Cavender's location in Denton off I-35 because I needed a straw hat for work. When we entered the store, we were greeted, which I appreciated. I then went to the hat bar, where only one employee, who I forgot his name but he had a blonde burst fade/mullet with a pencil thin mustache was assisting a family of four. There was no one else available to help customers waiting, so I spent quite a while digging through blank straw hats on my own trying to find o... read more