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Cavender's Boot City

4.3

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Location details

2475 N Stemmons Fwy, Dallas, TX, 75207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3536 reviews
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Marleny D.'s profile image
Marleny D. 
rating
5 years ago

Love this location! Super organized and there's always a team member to help you with any need! Magaly helped me with my online order and find the best gifts for my husband! 

Justin S.'s profile image
Justin S. 
rating
5 years ago

Great selection and personal service. Vanessa was amazing... I would highly recommend! 

Tim E.'s profile image
Tim E. 
rating
5 years ago

This is a very nice and large Western wear store. They have a big selection of men and women's western clothes, hats and boots both work boots and dress boots. The store was very busy only Saturday afternoon and many items were on sale 

Bryan H.'s profile image
Bryan H. 
rating
6 years ago

This location is amazing. Holy cow. No pun intended. What a wonderful selection! What a huge, clean store! The staff was wonderful and so friendly and helpful! They fixed my Cowboy hat right away, found me some amazing boots and an absolutely gorgeous belt and belt buckle! Staff is awesome. Place is awesome. 

Mary S.'s profile image
Mary S. 
rating
6 years ago

Friendly staff! Great selection! Got some really nice gifts for the Yankees back home! I would definitely recommend this establishment 

Jeff B.'s profile image
Jeff B. 
rating
11 months ago

The service is among the worst I have ever encountered anywhere. I bought a belt there that was priced as new. I was in a hurry so didn't take time to inspect it fully. Big mistake on my part. It was not only clearly used, but had extra holes punched into it. Yet they were still selling it as if it were new. When I tried to return it they refused -- even after I showed them that there were others in their sales racks that were also used and being sold as if they were new. Be very carefully dealing with this store. I ... read more

Elizabeth R.'s profile image
Elizabeth R. 
rating
a year ago

The customer service is the beyond the worst !! Selection was okay don't have much variety for big calf . Value was okay as well in all it could be better 

Yazmin F.'s profile image
Yazmin F. 
rating
a year ago

the worst costumer service ever!!!! they were toooooo lazy to give me a box for my boots !!!! the manager was so rude with her freaking attitude !!!Never come back ... worst experience ever! 

Kourtney K.'s profile image
Kourtney K. 
rating
2 years ago

very disappointed with this location. my boyfriend and I were in the store for over half an hour and we're not spoken to by any of the associates. we waited for him to be able to get a felt bag shaped the whole time we were in there while the hat guy was working on others customers hats who were no where near. he never said a single word to us. meanwhile, any Hispanic customer that came in got immediate attention and assistance from every (Hispanic) worker in the store. I work in the retail business and have for years, this ... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 536 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 6:00 p.m.