Cavender's Boot City

Kourtney K. 

on Yelp

3 years ago

very disappointed with this location. my boyfriend and I were in the store for over half an hour and we're not spoken to by any of the associates. we waited for him to be able to get a felt bag shaped the whole time we were in there while the hat guy was working on others customers hats who were no where near. he never said a single word to us. meanwhile, any Hispanic customer that came in got immediate attention and assistance from every (Hispanic) worker in the store. I work in the retail business and have for years, this ... read more

Camila G. 

on Yelp

3 years ago

The girl with the whole pink outfit was not giving she looked like she doesn't like her job and dint want to help me and she didn't greet us . 

Sonny D. 

on Yelp

4 years ago

Rude female staff talking in Spanish about customers. Staff member was on phone talking rudely back to customer mumbling under breath. Very slow service and hat sizes were mixed around in different boxes and sold wrong to previous customers. No options for hats and were not helpful finding sizes. Won't be coming back to this location, it was very unprofessional and it seems like these 2 female staff members hate their job. 

Vanessa Gf S. 

on Yelp

5 years ago

i live in ft worth but i was in this area & my son needed an outfit for that night so just happened to stop here. the place itself was big & had a good selection but customer service was horrible. not one person offered to help me , even when i did ask for help on a correct size hat for my son they barely even said a sentence. ( by they i mean the whole 4 people they had behind the register) never again will i come to this location, i'll just stick to my side of town !