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Cavender's Boot City

4.1

About this business

Location details

7160 TX-191, Odessa, TX, 79765, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1774 reviews
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Tina Zonnie-Oliver's profile image
Tina Zonnie-Oliver 
recommend  Recommended
7 years ago

Nice place with lots of choices ... love it 

Jim Anderjeski's profile image
Jim Anderjeski 
recommend  Recommended
7 years ago

they will give you a 10% discount if you are a veteran or active duty military you have to asked for it and show ID🇺🇸🇺🇸🇺🇸 

Joann Sal Hernandez's profile image
Joann Sal Hernandez 
recommend  Recommended
8 years ago
Susy Borbon Espinoza's profile image
Susy Borbon Espinoza 
recommend  Recommended
8 years ago

comes from phoenix arizona to buy wallet boots and everything very nice thank you 

Andy Miranda's profile image
Andy Miranda 
recommend  Recommended
8 years ago

To the young lady that got my Cavalry Stetson cleaned and steamed, thank you. 

Mary Garza's profile image
Mary Garza 
recommend  Recommended
9 years ago
Jay Jared's profile image
Jay Jared 
a month ago

Manager’s are terrible. Restrooms are dirty and boots are mismatched. Cavenders low pay while charging high prices to customers is the reason they can’t get good help. 

Business response:

Hello, Jay. Thank you for sharing your feedback. We strive to provide a positive environment for both customers and team members, and we appreciate you taking the time to share your perspective. 

Whitney Wilhite's profile image
Whitney Wilhite 
7 years ago

It’s ashamed that this store doesn’t carry the aura wrangler style jeans like I bought less than 6 months ago. I asked the young lady who worked there if there was any in stock. She was like it doesn’t look like it. So I asked for suggestions of another style of jeans, she was like grab you a few and try them on and walked off back to cashier. You need to teach your employees to have better customer service. 

Business response:

Hi Whitney, thank you for your review! We are very sorry to hear about your less than satisfactory experience at our Odessa location and sincerely appreciate you sharing this with us. Please visit https://www.cavenders.com/contactus.html to submit a contact form that will ensure this is addressed with upper management. Best Regards, Cavender's Customer Service 

Rachelle Campos's profile image
Rachelle Campos 
7 years ago

Horrible service. Approximately 15-20 employees working, well if you want to call it that, more like socializing with each other. Female employees wearing what looks like should be worn to a club or even a strip club. Saw way more cleavage than you would think at a clothing store. Line had about 10 people in it before someone thought to get another cashier. When asked when checking out if someone had helped I wanted to laugh considering we had to go around people to even look at some pants and they didn’t even acknowledge th... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.1 star rating with 774 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.