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Central Coast Pet Hospital & Emergency
- Veterinarians
- Arroyo Grande, CA
About this business
Location details
1558 West Branch Street, Oak Park Plaza, Arroyo Grande, CA, 93420, United States
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Recommended
Recommended
Recommended
Recommended
A convenience Euth is not okay. you should be ashamed!!
RecommendedThey were very compassionate and took the time to explain what was wrong with our shitz. They kept him over night and had him ready for us to pick him up to transport him to surgery. Very nice staff.
Have been here twice now and will never go back, will drive to or city Er. Staff is rude, didn’t want to answer my questions, made assumptions about the situation without first gathering facts from me. Was not given discharge paperwork when I left. Had I not called back after getting home, I would not have been told to remove a compression dressing one hour after we got home. Communication is the main issue I see, you don’t do it well or at all. This place used to be great, since it got sold the new owners just don’t... read more
Business response:
Patty, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon. Thank you for sharing your wonderful review, Tanya. The qualities you described are the goals we strive to ach... read more
By replacing Dr. Wilkins! He was the worst vet we have ever been to! Very traumatizing for us as well as our dog.😟
Business response:
Hi Penny, We apologize for your negative experience. We would like to speak to you at your convenience to address your concerns about your visit. If you could give us a call at 805.489.6573. Thank you, Central Coast Pet Hospital & Emergency.
This hospital deleted my negative review from yelp so I am reposting here. My original review is below. Unfortunately this is the only option for emergency care in the nearby area but avoid it if you can. My mom took her puppy for his first vaccines yesterday and he had an anaphylactic reaction with severe vomiting and diarrhea and had to take him here overnight. Dr. Wassef told her that it was unlikely related to the vaccines and more likely parvo (even though she has had the puppy for weeks with no clinical signs, has no... read more
Business response:
Kaylee, we take your feedback seriously. We strive to provide our clients with the utmost respect in order to create a comfortable experience for your mother and her pet. Pet care will always be our number one priority and we can assure you that all pets are treated with the highest quality of care and by a knowledgeable doctor. If you or your mother has any concerns, please don’t hesitate to give us a call at your earliest convenience.
Frequently asked questions about Central Coast Pet Hospital & Emergency
How is Central Coast Pet Hospital & Emergency rated?
Central Coast Pet Hospital & Emergency has a 4.3 star rating with 1,179 reviews.
When is Central Coast Pet Hospital & Emergency open?
Central Coast Pet Hospital & Emergency is open now. It is open 24/7.