Century 21 Property Management by CapRock Real Estate

Eric Graham 

on Google

3 months ago

Be wary that you will pay a $75 application fee which upon approval will allow you to look at their properties for 60 days. If you decide to go with one they likely won't mention the $600 fee for using them. You will have to pay the first month's rent, deposit, and this absurd fee. This is not made clear and was never mentioned once. On top of all of that be ready for last-minute changes due to nothing but acknowledged incompetence. After reviewing and signing a lease and being assured everything was all set I was told that ... read more

Tommy Kakoulias 

on Google

4 months ago

We have had a GREAT experience with CapRock! Our rental is very nice, and the team has been WONDERFUL to work with! Especially moving from another state, they have been very accommodating, accurate with their information and flexible when we hit a snow storm on the way in, causing us to be delayed picking up our keys! Top notch group! 

Adam Hogan 

on Google

5 months ago

The service was good when they were responsive. It took nearly a month of back and forth to rent our space. Ultimately we spent a lot of money on airbnb while we waited, begged, and pryed to get a lease signed. After we finally were able to get our keys and pay rent, we had to dish out an absurd success fee to a third party that essentially was doing nothing for us. We knew the house, we knew our friends were moving out, we reached out to them, we did all of the work and this gentleman still demands 70% of a months rent !? W... read more

jeanne tibbens 

on Google

2 months ago

Hard to get maintenence here. They dont answer phones at the office. Or emails for that matter. Maintenance said Our AC was working all summer, IT WAS NOT!!!!! THEY NEVER CAME INSIDE TO LOOK. Step is broken outside by parking lot. Daughter reported it, it's still not fixed. I have needed a screen on one of my windows upstairs and been there almost 3 years and it still is not done. The window in the extra room does not stay open and is incredibly hard to open, safety hazard. I do like most of the neighbors. When it snows the... read more

Timothy Abeyta 

on Google

5 months ago

[Slumlords] all cabinets falling apart, carpet is black, hasn't been painted since I've lived there,( going on 5 years) and I've paid my rent on time all 5 years. I've been threatened to have my rent raised significantly, if I wanted new carpet or any new upgrades. Their so called maintenance people don't fix things properly. I am a 57 year old man trying to raise my 2 children by myself, and I don't make all that much, I desperately would like to provide my 10 year old boy and 12 year old daughter with separate rooms, and... read more