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Century 21 Property Management by CapRock Real Estate
- Property Management
- Grand Junction, CO
About this business
Location details
330 Grand Ave, Grand Junction, CO, 81501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing Issues I moved out of a unit managed by caprock 21 on March first. I have received a bill for $2,429.82. The bill includes a rekey fee, a cleaning fee, and a complete replacement of the flooring and subflooring of the unit in addition to the toilets. The flooring and toilets were damaged upon my moving into the unit and were noted on my move in sheet. I have spent the past two weeks attempting to dispute this claim with caprock however despite multiple calls and emails to caprock, I have only received an email stated... read more
Product Issues This is a rental company that charges $75 per application. I put in three applications and never heard back from the company, even when I tried to contact them regarding the status of my applications. Upon doing further research, it seems this is common with this company.
Problems with Product/Service In May 2023, I applied for two separate properties managed by CapRock Real Estate. Between the two properties, I paid over $240 for application fees as my boyfriend and I both had to complete and pay separately for the application. I never received any response from CapRock - despite submitting the information they requested in the autogenerated follow-up email - and was never able to tour either property. I have called four separate times, leaving a message with the receptionist two times, and ... read more
Product Issues In May 2023, I applied for two separate properties managed by CapRock Real Estate. Between the two properties, I paid over $240 for application fees as my boyfriend and I both had to complete and pay separately for the application. I never received any response from CapRock - despite submitting the information they requested in the autogenerated follow-up email - and was never able to tour either property. I have called four separate times, leaving a message with the receptionist two times, and also emailed th... read more
Problems with Product/Service The company told me to complete an application/background check before I could see a leasing agent. I did the application, paid the fee, and gave them all my supporting documents (some sensitive), and they never contacted me... ever. I went into the office multiple times and was told someone would reach out to me. I even emailed them directly, telling them about how I was never helped or contacted. I gave this company money and sensitive information on the agreement that a leasing agent was goin... read more
Problems with Product/Service We were seeking assistance to find a rental property in the Grand Junction area. We paid $100 to Caprock Real Estate for this assistance and to see a specific property. We called their office, our calls were never returned. This business did NOTHING for us but take our money. They did not even tell us that we qualify for any rental property.
Problems with Product/Service On October 11 2022 I contacted this leasing agency who I did not know at the time was a separate entity from the website I found the rental property on. The property was listed on realtor.com as well as rpmnow.com( Real Property Management Now) who are the actual property managers for the address that I am speaking of. I then was sent a link to apply, as well as to set up a tour of the rental property . I scheduled a tour for the 10/18/2022 and said my brother would be attending in my stead beca... read more
Problems with Product/Service I would like to report Caprock realty for predatory business practices, false advertising, deceptive business practices. I have emails and screenshots to verify all of this. We saw a house listed on the website available on 7/21/2022. We applied ($153 in application fees), provided everything requested, signed an intent to lease on 6/28/2022. We were told to come into the office and pay the first months rent ($1450) and the realtor fee ($600) and sign up for SayRhino (instead of a security depos... read more
Problems with Product/Service Since before moving in, things that were suppose to be fixed or addressed, have not been. It took me two months to fix up the place despite it being "move in ready." I was told multiple times that the graffiti on the wall was cosmetic and not necessary to be painted. Windows without screens and busted screens have not been fixed. AC unit is not getting turned on by refusal of the management company because "they will get to it, when they get to it." I have had to put many man hours and personal ... read more
Frequently asked questions about Century 21 Property Management by CapRock Real Estate
How is Century 21 Property Management by CapRock Real Estate rated?
Century 21 Property Management by CapRock Real Estate has a 2.4 star rating with 161 reviews.
When is Century 21 Property Management by CapRock Real Estate open?
Century 21 Property Management by CapRock Real Estate is closed now. It will open tomorrow at 9:00 a.m.