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Cesar Fierro
- Mortgage Lenders
- Westlake Village, CA
About this business
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Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication was timely and professional and informative
It was easy
Cesar actually had to save the day multiple time. My loan officer Ashleigh stopped returning my calls and left me out to dry the last 3 weeks of trying to sort out the paperwork. Till this day I still never heard from her which made me extremely nervous with trust Pennymac to manage my refinance. She wasn’t responding at all to anyone including Ceasar when he would reach out for my case. She had no interest in getting me to closing. Ceasar kept me from walking away many times.
The whole experience from first conversation with Jeremy to finalizing with Cesar were clear, precise and on time. If I had a question I would email and have an answer within a reasonable amount of time.
Everyone was very pleasant and willing to explain the process to where could understand. Answered all questions.
The process took too long, and i had to keep calling or sending emails to get info. More frequent updates and would be good. 5 days should not pass before reaching out to the customer to ensure everything is ok and understood.
Working with PMAC team was a great experience. Cesear and Nick made sure I received enough financing for my home project. I’m so happy! Renovation start in September!!!😁
This loan got a little complicated, with different agents not seemingly on the same page, but it worked out
More positive customer service communi
Frequently asked questions about Cesar Fierro
How is Cesar Fierro rated?
Cesar Fierro has a 4.7 star rating with 313 reviews.
When is Cesar Fierro open?
Cesar Fierro is closed now. It will open tomorrow at 9:00 a.m.