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Chad Jones of Mutual of Omaha Mortgage

4.8

About this business

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual... read more

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.859 reviews
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hockeyguy868's profile image
hockeyguy868 
6 years ago

Chad and his team helped us every step of the way to closing on our new home. They gave us all the information we needed and helped us in getting our needed I formation to move the process along without any hiccups. I would definitely recommend Chad and his team to anyone looking for a mortgage or even refinance. We will be using Chad after the sale of our previous home to refinance our new home to a lower payment. 

twodooloo's profile image
twodooloo 
6 years ago

Chad and his assistants were with me each step of this new process for me. Each day they would update me on anything that was needed from me or would just touch base daily to say "things are moving great". I felt that if I had a question about the loan process Chad or someone from his office would be available to explain it no matter how silly of a question. Never once did Chad make me feel ill at ease since I was a newbie in processing a mortgage loan. No doubt I will come back to him to refinance our mortgage after selling... read more

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Caleb Hubble 
6 years ago

Chad's team is excellent. They routinely followed up, and were very clear about what was needed, where we stood in the process, and what to expect. Since I was a first time home-buyer, I didn;t really know how much of this worked, and they were very good at explaining the process. I'd like to say that Krystal specifically was amazing. The name is fitting, since every email from her was crystal clear. She is obviously the type that makes sure to research and review her emails before sending them, which is extra impressive giv... read more

Kellie David's profile image
Kellie David 
6 years ago

I just wanted to thank Chad and his Countryside Mortgage team for making a refinance the easiest process ever. The new tax laws no longer allow you to write off second mortgages except for home repairs so we refinanced everything under a first mortgage. The interest rates are great, the ease of everything rolled into 1 payment and the thought of being mortgage free in 15 years is a nice way to sit back and relax. I loved the ease of business, the DocuSign website and the communications that Countryside Mortgage provided to u... read more

christop holland155's profile image
christop holland155 
6 years ago

From our very first phone conversation Chad was honest, upfront and an invaluable asset. His knowledge of the real estate lending environment got me the lowest rate possible and we were able to close my refinance in less than 30 days. I highly recommend Chad Jones and his team at Cross Country Mortgage. 

Sarah's profile image
6 years ago

From the beginning Chad and his team were very open and supportive. He and his team were available to answer any questions I had, including on nights and weekends. The underwriting process takes a lot of time and his team was patient, thorough, and walked me through every step of the process. I would definitely recommend working with them and am thankful they helped me buy a home I love! 

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The Smith's 
6 years ago

We worked with Chad Jones and CrossCountry Mortgage to refinance our home and remove PMI from our mortgage. Chad made the entire process so simple and easy, he was always available to answer our questions (and be sure, A LOT of questions come up when refinancing!), and was always quick to respond. I feel that he advised us in the best direction for our situation and helped us through the process from start to finish. His team at CrossCountry was equally as responsive and always prompt in their delivery of documents and impor... read more

Christina Landsman's profile image
Christina Landsman 
6 years ago

Chad is extremely responsive and works hard to get clients prequalified at all times of day and days of the week. He is persistent when challenges arise and works hard to get everyone to the settlement table on time! I definitely recommend! 

Kevin Hughes Real es's profile image
Kevin Hughes Real es 
6 years ago

As a Real Estate Broker in Maryland I constantly looks for a mortgage lender who can provide a higher standard of customer satisfaction and Chad and his team deliver!! Chad reaches out to his lenders and the lenders agent to let everyone know the loan progress and commitments promised are being delivered. 

Frequently asked questions about Chad Jones of Mutual of Omaha Mortgage

How is Chad Jones of Mutual of Omaha Mortgage rated?

Chad Jones of Mutual of Omaha Mortgage has a 4.8 star rating with 59 reviews. 

When is Chad Jones of Mutual of Omaha Mortgage open?

Chad Jones of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.