This profile has been claimed by the business owner or representative.
Chanel Turner at Rate (NMLS #1532670)
- Mortgage Lenders
- Chicago, IL
About this business
Chanel Turner is your Chicago local lender. As a loan officer at Rate, one of the largest retail mortgage lenders in the United States, Chanel is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Chanel at (773) 290-0592 for more information!
Location details
3940 North Ravenswood, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is my 2nd time doing business with Mrs. Turner, and I refuse to do business with anyone else!!!! From start to finish, Chanel is the absolute best at what she does!!! Her understanding of the industry and how to navigate it is amazing. Another thing about Chanel is her availability, she is always a phone call or text/email away. I look forward to her and my wife doing business together next year, along with myself. Chanel is my go to lender in all of my real estate transactions.
Chanle was great at explaining the full process to my clients and she gave them superior customer service. She made sure my clients fully understood everything and did not rush them throughout the process.
I just need to start by saying I have never met a more thorough lender in my life!!! When I was getting NO’s from all different directions she honestly made it too good to be true that somebody actually listened to what I needed and delivered! She will not disappoint!
I was referred to Chanel by my realtor, who described her as a “straight shooter,” but he also mentioned that she is a “closer.” Once I learned this, I knew this was someone I needed in my corner. Chanel made the entire process so seamless and I truly enjoyed working with her. Even if you aren’t able to close, you will definitely gain something (e.g., knowledge) after working with her.
I started with a different loan company when I started the contract on my now home, the closing date was set 3 months out due to seller needing flexibility, fast forward to one week before closing I hadn’t gotten a CTC from my loan officer and he was asking for an extension! I had lost faith in that guy long before that but fast forward to getting Chanel’s info I immediately got moving with her and she got me a CTC in 8 days! I’m am extremely thankful for her. She cared about me and worked tirelessly to help me close on my h... read more
In the beginning Chanel did great. But at the end when closing was 1 day out things were a mess. Unprepared. Also felt like she was talking down to me. Wouldn’t use again.
Business response:
Dustin, I sincerely apologize our conversation left you feeling this way. I always strive to keep buyers informed every step of the way in the process. Our lender figures were sent to the title company a full week in advance and as I explained, we do not control when the seller sends in their figure to title. Despite the delay on the seller side your closing took place as scheduled. We wish you all the best in your new home.
Chanel is the best loan officer I have ever worked with. She is very knowledgeable and professional. I appreciate that Chanel is straight forward and will let you honestly if you are ready to purchase. This is my 3rd transaction under Chanel and she gets the job done every time. I highly recommend this loan officer to friends and family. Give her a call!
This is my 2nd time working with Chanel. She is very personable, knowledgeable and professional. She went above and beyond to assist me and make sure I had the best deal possible. She guided me thru the process of closing without the assistance a realtor. I would highly recommend her and patronize her every single time I purchase real estate!
Chanel was extremely helpful through the entire home buying experience. Although we experienced delays that came from the seller's end of the deal, Chanel answered every question and practically held our hands through the process. Chanel is the Olivia Pope of Mortgage Lending. We Highly recommend her!
Frequently asked questions about Chanel Turner at Rate (NMLS #1532670)
How is Chanel Turner at Rate (NMLS #1532670) rated?
Chanel Turner at Rate (NMLS #1532670) has a 4.9 star rating with 25 reviews.
When is Chanel Turner at Rate (NMLS #1532670) open?
Chanel Turner at Rate (NMLS #1532670) is closed now. It will open at 9:00 a.m.