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Charbonos
- Avon, IN
About this business
Named after a rare red-wine grape variety found in California wine country, Charbonos offers a countryside escape with comforting cuisine. The warm decor, extensive menu, and dedication to excellent service have made Charbonos a local and regional favorite since 2001.
Location details
128 N Avon Ave, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Food on point as always. Service was uncharacteristically poor. Server was distracted and unattentive. First glasses of wine were empty for awhile prior to more being offered. I drank water from the fourth place setting at our table for 3 as no refills were brought around.
Business response:
Thank you for providing your feedback and letting us know about this issue with the lack of service. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your dining experience with us. Please get in touch with us by phone 317-272-1900 and we'd be happy to hear how we can do better. Our deepest apologies, Charbonos
Business response:
Thank you so much for the 5 star review!
Great food with a good variety. Love their bread and oil plus their house salad dressing.
Business response:
Thank you so much for the 5 star review!
The service from our waiter was exceptional. The food however, was not what we expected. The New York Strip steak was tender but no flavor, broccolini was steamed but very bland. We will not rush back to this restaurant anytime soon. The peach bread pudding was amazing and highly recommend it.
Business response:
Hello Sheryl, thank you for your review. We are sorry our food was not up to par with our quality standards and I will work with the culinary team to improve. Without honest feedback we could wouldn't be able to improve our recipes and execution during services. We strive to keep our high standards of service and feedback from our guests ensures the quality of our product is consistent for every experience. We hope to see you back soon. Best Wishes, Daniel
First server was so sweet and had a wonderful energy. Food was delicious and came out extremely fast! Would recommend this highly and look forward to returning soon in the future!
Business response:
Thank you so much for the 5 star review!
Food for two of three was fine. Third person’s chicken parm was not very flavorful. Maybe expectations were off, but having never been disappointed in any CRG restaurant before, this was surprising. Chicken was dry, with marinara sort of smeared on top, and didn’t see any white sauce on garlic spaghetti. The flavor was not interesting…
Business response:
We are sorry our food was not up to par with your expectations and I will work with the culinary team to ensure that our quality is unwavering from excellent. We hope to capture that 5th star on your next visit by creating a more interesting and flavorful experience, and look forward to seeing you back soon. Best wishes, Daniel
We had table of nine and Chris was our server. He was excellent and very attentive to anything we needed. He explained in great detail what the special was for the evening and also made some great suggestions. We would love to have him again. Very polite and friendly! Well done young Man! Bob M.
Business response:
Thank you for the 5 stars, Kathleen. We are happy to hear Chris treated your party well!
Frequently asked questions about Charbonos
How is Charbonos rated?
Charbonos has a 4.7 star rating with 3,627 reviews.
When is Charbonos open?
Charbonos is closed now. It will open at 11:00 a.m.