This profile has been claimed by the business owner or representative.
Charbonos
- Avon, IN
About this business
Location details
128 N Avon Ave, Avon, IN, 46123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Excellent service and attention. My pizza crust was not crispy is my only complaint. Kind of soggy.
Business response:
Thanks for the review, BethR! We're thrilled to hear that you enjoyed our service and attention at Charbonos - Avon. However, we're sorry to hear that our pizza didn't meet your expectations. We always strive to provide the best quality food and it sounds like we missed the mark on this occasion. We appreciate your feedback and will definitely take it into account as we continuously strive to improve our dishes. We hope to see you again soon for another excellent dining experience!
improved updated menu - it had been growing stale and we had poor service the last time we went. so, glad we tried it again, we are CRG members and this is the closest restaurant to us!
Business response:
Thanks for the review, Darrel! We're thrilled to hear that you enjoyed your meal and the improved menu at Charbonos. We're glad you chose to give us another chance and we're delighted to know you're a CRG member. We hope to see you again soon!
The menu doesn’t change much and there were surprisingly limited specials for Valentine’s Day. Wish they had more variety on occasion. But food is good, service always excellent. Prices are on the high side of fair. Very clean, nice environment.
Overall, the food was great, and service was good.
We were seated right away and our server was extremely helpful. Overall the food was great except for my husband’s steak which was a bit tough. Dessert was fantastic.
Excellent food, service and value. We will be back.
Business response:
Hello eatsalot, Thank you for your kind words and fantastic ratings! We're thrilled to hear that you enjoyed our food, service, and found value in your experience at Charbonos. We strive to provide our guests with the best possible dining experience, and your feedback affirms the hard work we put in every day. We look forward to welcoming you back soon! Best regards, The Management Team
Food was great, service was great. Only complaint I have is that the employee putting the plates together before they got delivered to the table kept yelling “runner”. This restaurant is too nice for that. That’s something that you would find at a diner. Will definitely go back though.
Business response:
Thanks for the feedback, Matthew! We're thrilled to hear that you enjoyed the food and service at Charbonos. We apologize if the noise from our employee made you feel uncomfortable. We assure you it's not our intention to create a negative atmosphere. We're always striving to create a comfortable and enjoyable dining environment for all our guests. We appreciate your feedback and look forward to welcoming you back soon!
Our server was wonderful. She brought us a small sampling of the soup of the day (which was good but not my favorite) and not only heard that I didn’t want onions in my salad but took the time to advise me to exclude the bruschetta tomatoes since they also had onions. She also was very timely without hovering which is definitely a skill.
Business response:
Hi Newton, Thank you for taking the time to share your experience at Charbonos. We aim to provide excellent service to all our guests and it's great to know we hit the mark during your visit. We hope to see you again soon for another wonderful dining experience. Best regards, The Management Team
Made a reservation and we were seated at the time. Meat cooked to order. Alot of background noise. Overall enjoyed the meal.
Business response:
Thanks for taking the time to leave us a review. We hope to see you again soon.
Frequently asked questions about Charbonos
How is Charbonos rated?
Charbonos has a 4.4 star rating with 7,782 reviews.
When is Charbonos open?
Charbonos is closed now. It will open tomorrow at 11:00 a.m.