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Charter Senior Living of Fredericksburg
- Assisted Living Facilities
- Falmouth, VA
About this business
Location details
20 Heartfields Ln, Falmouth, VA, 22405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are a few great caregivers at Charter Senior Living. However, this place is one big health crisis. Just this year alone, they have had a bed bugs and scabies outbreak. If you didn't already know, scabies is a parasite that embeds itself in your skin and leads to an unbearable amount of itching. Residents hardly ever leave the facility and unfortunately most family do not visit enough, so these issues are most likely coming from the worker(s). They do not clean and or deep clean this building nearly enough- there's a ve... read more
Business response:
Thank you for bringing this to our attention and we regret to hear about the issues you've described. Please know that we take the health and safety of our residents very seriously. We would like the opportunity to discuss your specific concerns and provide more detailed information on the measures we take to resolve these issues. Please reach out to us directly at 540-373-8800. Thank you.
I would recommend that anyone looking into this facility gets an independent assessment before deciding on a residency decision. They have some questionable nursing staff and I would not recommend to others at this point.
Nursing Med Staff and CNA's do not put in place procedures to adequately provide consistent care. Following through on In-House Doctors orders for new medications or tests is constantly overlooked. Nursing aide assistance is inadequate which includes coming within a reasonable amount of time when a residents pushes their help call button. (I was told within 15 minutes sometimes we have waited for an hour).Giving my mom her twice a week showers is a hit or miss. I'm not notified if my Mom's medications run out and if I am its... read more
Frequently asked questions about Charter Senior Living of Fredericksburg
How is Charter Senior Living of Fredericksburg rated?
Charter Senior Living of Fredericksburg has a 4.7 star rating with 101 reviews.
When is Charter Senior Living of Fredericksburg open?
Charter Senior Living of Fredericksburg is open now. It will close tomorrow at 12:00 a.m.