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Charter Senior Living of Jackson

4.6

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Location details

1200 North Pkwy, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.684 reviews
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Michelle W's profile image
Michelle W 
5 days ago

I absolutely adored this place!!! The tour was awesome! Right now, it is number one on my list of places for Mom. My only complaint is that it is 45 minutes away from where I live. This place is EXACTLY what I had in mind for my Mom — a spa-like treat with 1-on-1 attention given with brain activities and exercise/rehabilitation. 

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Anonymous 
2 weeks ago

The facility was beautiful and very clean. The staff was friendly. And the food looked and smelled amazing. My dad was only there for 15 days. The Executive Director was amazing! My dad was a eloper and had some behavior issues. When we were touring and also when we were there to sign his lease and arrange for his stay we told them he would be that way. They assured us this was common Alz/Dementia behavior and they dealt with it all the time and not to worry. However, once there apparently he was indeed too much for them. We... read more

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Anonymous 
10 months ago

Loved that it was a small facility! My Dad was the only male in memory care until his last week. That made it hard. The nurse and director were great. The office manager and the memory care director both left while he was there. The director loved my Dad and spoiled him! There were a lot of activities for the regular side- very few for the memory care side. 

Business response:

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Beverly's profile image
Beverly 
a year ago

We were attracted because of the staff, and genuine leadership. Also, the design was right. Small bedrooms that opened in to a good common area. No halls or corners to get lost in. Good activities and outdoor access. No screaming alarms. 

Business response:

Beverly, thank you for sharing your positive experience! 

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Anonymous 
2 years ago

My loved one is currently a resident at Charter Senior Living of Jackson. Overall, things at this facility have been very good to great. Communication with the family has been good, but there is always room for improvement with communication. I have and will continue to recommend this facility to others. 

Business response:

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Wanda's profile image
Wanda 
2 years ago

We've had a great experience at Charter Senior Living of Jackson. The people/employees there are very friendly, and they care about their residents. Very good food and very clean facility too. 

Business response:

Wanda, thank you for sharing your positive experience! We will be sure to pass along your kind words to the staff at Charter Senior Living of Jackson! 

Pam D's profile image
Pam D 
3 years ago

I chose my top 3 facilities based off of what I saw and then the decision was ultimately up to my dad. He chose Charter Senior Living of Jackson because it felt most like home. The staff is what really makes this facility. They are very serious about hiring good, caring and concerned people who truly care about the residents. I would recommend Charter Senior Living of Jackson to others. 

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anonymous 
3 years ago

We really do like the staff we do think they are exceptional - however once it was purchased by the new owners we were told they were going to start making renovations and that was not happened yet which is a little frustrating. 

HK's profile image
HK 
3 weeks ago

[name removed] stood out, had it not been for her...I would of never brought it dad. There will be a [removed] dollar charge for not using their pharmacy, there will be a [removed] dollar extra charge for internet. They rarely check on your loved ones. They never give them enough to drink. You will sign in your contract that they are absolutely not responsible if something happens to your loved one. It is better than some of the other facilities. They do watch the exit doors well. 

Frequently asked questions about Charter Senior Living of Jackson

How is Charter Senior Living of Jackson rated?

Charter Senior Living of Jackson has a 4.6 star rating with 84 reviews. 

When is Charter Senior Living of Jackson open?

Charter Senior Living of Jackson is open now. It will close tomorrow at 12:00 a.m.