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Charter Senior Living of Jackson
- Assisted Living Facilities
- Jackson, TN
About this business
Location details
1200 North Pkwy, Jackson, TN, 38305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything it all alright the staff is friendly, facility is very clean no complaints. I would recommend Morningside to anyone. We really liked this place we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.
Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.
Business response:
Ann, Thank you so very much for your gracious review of Morningside! Quite frankly your Dad has been such a pleasure here but in fact when the RSD and myself visited him and did his assessment for admission we knew right away he would prove to be a wonderful resident and he has repeatedly shown a delightful personality and a genteel spirit. We are so very glad you chose us and so very glad your Dad calls Morningside his home. Sincerely...Debra Utley,Executive Director.
We really liked this place and if we hadn't had to move out of state we would have had her stay here. It was like an apartment feel. They were nice and we really liked them.
I stopped by Morningside of Jackson today on the way home from Memphis. The facility is basically a replica of what exists in Morningside of Franklin but lower priced. Very impressed by the Family feeling. Some of the furnishings in recreation areas were not as nice as Franklin (Fold-up tables & chairs that reminded me of school cafeterias, but clean and functional). The recreation area seemed smaller with smaller size TV. Studio and alcove (2 rooms)apartments seemed a bit larger with bigger closets. I especially liked the w... read more
My experience with Morningside of Jackson has not been a good one. Without going into specifics I'll just say they made a lot of promises before we moved my loved one in, and did not deliver on any of them. Their performance was just very poor in general. I would not recommend them.
Business response:
I am the Executive Director and I would very much like to meet with you to address your concerns. The satisfaction, happiness and comfort of our past, present and future residents and families is our first priority at Morningside of Jackson. Thank you for your consideration. Deb Utley, Executive Director.
services promised, not rendered. ex: assisted bathing etc. frequent rudeness from most. Two employees were notable for their consistent helpfulness and courtesy. The financial officer and one LPN.
Business response:
Thank you, for bringing your concerns to our attention. We appreciate you sharing your observations. Please feel free to contact me directly so we can discuss your concerns in more detail. Debra Utley, Executive Director.
Frequently asked questions about Charter Senior Living of Jackson
How is Charter Senior Living of Jackson rated?
Charter Senior Living of Jackson has a 4.6 star rating with 72 reviews.
When is Charter Senior Living of Jackson open?
Charter Senior Living of Jackson is open now. It will close tomorrow at 12:00 a.m.