Charter Senior Living of Vinings

A Place For Mom Customer 

on AplaceForMom

13 years ago

will most likely be the spot for her "respite/evaluation " time 

Anonymous 

on AplaceForMom

3 weeks ago

I'm actually considering moving her again. We're pretty unhappy with our experience Dirty laundry is often found in the floor in her room, long periods of time with out her being checked for incontinence, medication is not given crushed as needed per doctors orders. She is dressed improperly. She has been to the hospital several times since admission 

Anonymous 

on AplaceForMom

4 months ago

- very short staffed, poor communication , unable to address concerns in a timely manor 

Anonymous 

on AplaceForMom

a year ago

Honestly, we as distant family only hear from our resident via telephone and what other family that can and do visit frequently, tell us. It seems that there is several issues that have arisen and have been reported First, snack items, and soft drinks being stolen from our residents closet. Secondly, some issues with a few staff, unfriendly with a less than chipper demeanor Thirdly, laundry going days and days upon days without being washed .when questioned about this staff remarked they were out of laundry detergent!!!! Rea... read more

Anonymous 

on AplaceForMom

a year ago

I wish the residents rooms were cleaned a little more often. It seems as though the floors are not always clean. Recently my family member was hospitalized and when he was discharged, we expected his facility to pick him up. We were informed that they no longer provide transportation service outside of activities. That was not previously communicated. The only option they suggested was transporting him via ambulance, which is costly. For the amount that we pay for his care, this should have been arranged by the facility/comm... read more

NancyLee Couch 

on AplaceForMom

2 years ago

Would not recommend to my worst enemy. Residents in memory care served cold food. Found my mother without pants on in common area around men & women! Found my mother in her room dirty on several occasions. Found scrapes ,scratches & bruises on her arms. Locked her in her room to keep others out, so they said. Moved her as soon as I could. Pls do not place ur loved one at this horrible location. 

Anonymous 

on AplaceForMom

3 years ago

I toured at Charter of Vinings and it was a nice place, but it was very "corporate feeling" and to me just felt fake. This was the main reason we did not choose Charter for my loved one. 

anonymous 

on AplaceForMom

5 years ago

The staff members in the kitchen are not that friendly, and sometimes they can be dismissive. The food is a C at best. The rooms they provide the residents are lovely, they would be a five out of five. 

J J 

on AplaceForMom

5 years ago

I would recommend that you make sure that your loved one is placed in the right program. If your loved one has memory care issues, I would recommend they go into the memory care unit. The memory care unit is more expensive. The food served had generous portions, along with cookies.