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Charter Senior Living of Vinings
- Assisted Living Facilities
- Atlanta, GA
About this business
Location details
2401 Cumberland Pkwy SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wish the residents rooms were cleaned a little more often. It seems as though the floors are not always clean. Recently my family member was hospitalized and when he was discharged, we expected his facility to pick him up. We were informed that they no longer provide transportation service outside of activities. That was not previously communicated. The only option they suggested was transporting him via ambulance, which is costly. For the amount that we pay for his care, this should have been arranged by the facility/comm... read more
Would not recommend to my worst enemy. Residents in memory care served cold food. Found my mother without pants on in common area around men & women! Found my mother in her room dirty on several occasions. Found scrapes ,scratches & bruises on her arms. Locked her in her room to keep others out, so they said. Moved her as soon as I could. Pls do not place ur loved one at this horrible location.
I toured at Charter of Vinings and it was a nice place, but it was very "corporate feeling" and to me just felt fake. This was the main reason we did not choose Charter for my loved one.
Business response:
Hi, thank you for sharing your positive experience! Thank you again for the great review!
The staff members in the kitchen are not that friendly, and sometimes they can be dismissive. The food is a C at best. The rooms they provide the residents are lovely, they would be a five out of five.
I would recommend that you make sure that your loved one is placed in the right program. If your loved one has memory care issues, I would recommend they go into the memory care unit. The memory care unit is more expensive. The food served had generous portions, along with cookies.
This is a terrible facility. The Executive Director is a joke. Please do not let your loved ones live here.
Business response:
Hey there! Thank you so much for the review of your experience. I wanted to share with you that as of October 2019 Thrive Senior Living is the new operator of the community-- we even have a whole new name (the Social at Vinings). We would love to share with you how we are changing both the hardware (physical building) and the software (culture, human experience) within our community. We'd love for you to come by and meet our new President and team!
My father was here for a short time and was taken care of by a great staff. We found the community to be taken care of. Activities were offered, but he was not there long enough to participate. I would recommend for others needing care for a loved one.
Thankfully my stay there was short and what an awful experience it was. They are very under staffed and I was only there for respite and did not get the proper attention I needed at the time. I remember waiting for a nurse for almost two hours just to help get myself dressed for dinner. The food there is terrible and half the time the things featured on the menu weren't available. The only dessert ever offered was Jello and most of the residents were not very high functioning like myself. The one good thing that I can say ab... read more
Drab and dirty . I was not impressed with this facility at all. The location in Vinings is great, but it is need of a redo. Residents. I met just seemed sad. This ended up on the bottom of my list. They also were giving free rent on your 3rd and 4th month which was a red flag that the place was not on the top of anybody's list.
Frequently asked questions about Charter Senior Living of Vinings
How is Charter Senior Living of Vinings rated?
Charter Senior Living of Vinings has a 4.3 star rating with 185 reviews.
When is Charter Senior Living of Vinings open?
Charter Senior Living of Vinings is open now. It will close tomorrow at 12:00 a.m.