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Charter Senior Living of Vinings
- Assisted Living Facilities
- Atlanta, GA
About this business
Location details
2401 Cumberland Pkwy SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff members in the kitchen are not that friendly, and sometimes they can be dismissive. The food is a C at best. The rooms they provide the residents are lovely, they would be a five out of five.
I would recommend that you make sure that your loved one is placed in the right program. If your loved one has memory care issues, I would recommend they go into the memory care unit. The memory care unit is more expensive. The food served had generous portions, along with cookies.
This is a terrible facility. The Executive Director is a joke. Please do not let your loved ones live here.
Business response:
Hey there! Thank you so much for the review of your experience. I wanted to share with you that as of October 2019 Thrive Senior Living is the new operator of the community-- we even have a whole new name (the Social at Vinings). We would love to share with you how we are changing both the hardware (physical building) and the software (culture, human experience) within our community. We'd love for you to come by and meet our new President and team!
My father was here for a short time and was taken care of by a great staff. We found the community to be taken care of. Activities were offered, but he was not there long enough to participate. I would recommend for others needing care for a loved one.
Thankfully my stay there was short and what an awful experience it was. They are very under staffed and I was only there for respite and did not get the proper attention I needed at the time. I remember waiting for a nurse for almost two hours just to help get myself dressed for dinner. The food there is terrible and half the time the things featured on the menu weren't available. The only dessert ever offered was Jello and most of the residents were not very high functioning like myself. The one good thing that I can say ab... read more
Drab and dirty . I was not impressed with this facility at all. The location in Vinings is great, but it is need of a redo. Residents. I met just seemed sad. This ended up on the bottom of my list. They also were giving free rent on your 3rd and 4th month which was a red flag that the place was not on the top of anybody's list.
This did not end up being an appropriate level of care for our loved one. Shortly after moving in she fell and moved beyond what assisted living could provide. I would advise any other families looking in to this facility to be sure your loved one is not a fall risk, to avoid the same situation.
I removed my Mother from the facility because on 4 separate occasions my Mother was given the wrong medication. As luck would have it I was there and caught it. I approached the front Desk on the first occasion and brought it to the nurses attention as well as the Executive Directors attention. The Head nurse showed no concern and the Executive Director walked off; the wellness nurse was the only one to address it. Another time the medication person was about to give her another residents medication, As usual nothing was don... read more
Business response:
We are troubled by your comments and would like to hear more about the specific reasons you feel your mother was unsafe. We have no incidents on file that match your descriptions. We understand the importance of having the correct medication administered to our residents, and we work diligently to follow all medication orders. Regarding activities, we do our best to plan activities for all tastes and activity levels, but these are not mandatory and residents may participate as they choose. We have welcomed a new management t... read more
What is told to perspective families on tour and what actually is are sometimes two different things. The staff is very caring and friendly in taking care of their charges. The food served is good. All tables should be set with salt & pepper shakers and other condiments for the diners. Activities are not posted in a location where residents can easily seem them and should be announed daily. This is a memory care center - most residents will not even look at the activities calendar but will go to the activities if prompted by... read more
Frequently asked questions about Charter Senior Living of Vinings
How is Charter Senior Living of Vinings rated?
Charter Senior Living of Vinings has a 4.3 star rating with 180 reviews.
When is Charter Senior Living of Vinings open?
Charter Senior Living of Vinings is open now. It will close tomorrow at 12:00 a.m.