Chenault Veterinary Hospital

Jacob D. 

on Yelp

2 years ago

Worst vet I've been to. I went there today on 08/18/23 and I was charged $172, when I was told over the phone it would be $76 and only a office visit. They drew blood without asking, and gave me ointment which they said they would give me to help, and just added it to my bill without asking. They did extra work, without asking or telling me a price, and charged me nearly $200. 

Lola D. 

on Yelp

3 years ago

I wish there were a negative 5 star option because I would surely use it. We have taken our babies to the Ladysmith Vet location since they were 8 weeks old- they are now 8yrs. old. My girl Delilah had been limping on her right back leg and we could get in quicker at the Chenault Hopsital on Hill Carter Parkway in Ashland quicker so we took her there-as well as getting their annual visit taken care of. Was told everything looked fine- just a pulled muscle. 7 days later she was very weak and not eating or drinking-take her b... read more

Lori M. 

on Yelp

5 years ago

The staff are friendly enough, but the primary goal of this practice seems to be to squeeze every last penny out of you. Forget a phone call back from them if you have a follow up question or request. I will be looking for another local vet. 

MJ S. 

on Yelp

8 years ago

Horrible location. My husband and I took our cat for a lion's cut due to mats. They claim no responsibility but they clipped the ends of my cat's left whiskers. I would understand admitting to it being accidental but they claim to have done nothing to them. And the crappy groomers just conveniently claim to remember that "they were already that way." We've had this cat for 2 years. And that's the first thing I noticed when we took her out of the crate. There's absolutely no accountability at this location. Considering how sl... read more

Jenny C. 

on Yelp

10 years ago

I have taken both of my dogs to the ladysmith hospital for many years for their yearly checkups, vaccinations, medical care and even grooming at times. Lately, I have only had bad experiences. The staff here has changed and I longer will take any of my pets there or refer them. My 11 year old lab was diagnosed with lymphoma and instead of the veterinarian calling me to give me the blood work results, they had an assistant call me and tell me that he likely had cancer. The assistant couldn't answer any of my questions and tol... read more

Dianne I. 

on Yelp

11 years ago

A few weeks ago when my cat Sassy was sick I rushed her Chenault Veterinary Hospital in Ashland. I was hesitant because of what he had done to my dog Tuppence many years back. But I was assured it was different now & there were other doctors there now other than Chenault himself. I let them know I was on SS and therefor had limited funds. I was told they would keep the costs down. They wouldn't let me take her home on Tue which I understood. I came back Wed & they insisted she stay. I came back Thurs & I insisted on taking h... read more