Chicago Dental Implants & Oral Surgery

Kelly W. 

on Yelp

3 years ago

Well I don't think I would even give you 1 star, but my daughter and I liked Dr Tandon a lot. We were scheduled to come in on April 6, 2022 at 2 to be there at 130pm because we were a new patient. So, the day before Margie called and confirmed the appointment and told me a different time and I questionEd her about it and she came off and said I'm telling you to come in at 1 instead because they rearranged there appointments for me , when clearly I never told them to do that. I let her know that was pretty crappy of them to... read more

Paul F. 

on Yelp

3 years ago

My wife had a wisdom tooth extracted here. The office submitted the claim to our insurance, and the EOB came back saying we owed $574. My wife paid the difference between that amount and what she paid upfront. Nevertheless, the office continues to bill us for an additional $420 plus late fees. When my wife called to complain, they gave her some bogus reason why what our insurance company was telling us was incorrect. My wife does medical billing for a living and knew they were wrong. This is the worst experience with billing... read more

Gin B. 

on Yelp

4 years ago

I would never go to this dentist office. The staff is incompetent and may reflect also on the Drs. The staff could not cogently explain where its office is located. Rather than giving cross streets the staff gave me sites e.g. across from Dupage Medical at an animal hospital, near a green bridge , by a church. When I arrived at a Dupage medical office across from a veterinarian office I called and asked if I was at the right place. The staff said yes. When I asked where is the office. Staff said on the side of the bldg. I r... read more

Joyce J. 

on Yelp

4 years ago

I was seen at the Plainfield office by Dr. Tandon and it was the worst experience I've ever received from a dentist on my life. The Doctor took no concern of the pain he was inflicting on me nor did the assistant that was there. They both ignored every effort I made during the procedure and afterwards about the pain I was in . I would not recommend this establishment. 

Michael S. 

on Yelp

5 years ago

I made an appointment in their Plainfield office to get an estimate for an implant. Can not tell anything about the level of surgeon's expertise since I decided to do implant elsewhere, but i definitely was not happy about his office staff. Based on my experience with other providers an estimate requires so called problem focused oral exam along with a simple x-ray (both covered by insurance). I specifically told Chicago Dental Implants office that my visit was to obtain insurance estimate only, I did not want to do any expe... read more

Alex D. 

on Yelp

5 years ago

Do not go to this place! My daughter had 4 impacted wisdom teeth removed. They never called my insurance even though i asked 6 weeks in advance what my out of pocket was going to be. They told my dayghter it was 300 when she called but billed me over1000 when we went in. They never informed us that they were out of network either. Crooks!! 

Mike G. 

on Yelp

6 years ago

Dr. Bruno at the Plainfield office was exceptional for my consult and surgery. My low rating is due to their front desk. I will never go to the Plainfield office again simply because the receptionist is completely rude, lacks bed side manner and truly never tries to help with any questions. Uses the sweet receptionist voice when you know she is just belittling you. I am completely appalled that they would let someone like that work as a receptionist. She represents the whole office very poorly. 

Cherry T. 

on Yelp

7 years ago

My 28 year old daughter who needed 2 wisdom teeth extracted went to Orland Park office. 220.00 for consult and convinced her she needed IV sedation in addition to local anesthetic. She was in pain and pain subsided a good bit after antibiotics. Office manager Donna came up with treatment plan for $1845 which included $560.00 for each tooth (very high end for tooth extraction) and $727.00 for IV sedation. Went to Plainfield office for extraction, and spoke to them about not needing IV sedation to help save money, as she is si... read more

Kris N. 

on Yelp

8 years ago

I was in the Plainfield office with my son and was appalled by the way the desk staff treated prospective clients in the small waiting area. The girls behind the desk should understand that after they close their two way glass that everyone in the waiting area can still hear them talking about clients. They were rude and unprofessional. It is a shame because the doctors seemed nice. Customer service behind the desk needs to be dealt with considering HIPPA laws are serious and they even passed that sheet out. Maybe the staff... read more