This profile has been claimed by the business owner or representative.
We are proud to serve you with a mortgage that gives you more. Since 1992, we have placed personal interaction and quality service at the forefront. From buying your first home to refinancing your current home loan, Churchill Mortgage wants to help our customers achieve their short and long-term financial goals.
5751 Byron Center Ave SW, Suite XY, Wyoming, MI, 49519, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by Churchill Mortgage
the attention to detail and open communication!
Verified by Churchill Mortgage
I had attempted to refinance with another company previously and it was a horrible experience. I am so glad I heard about Churchill Mortgage! Chris, Emily, and Jessica were professional, energetic, knowledgeable, and made the whole experience worry free! Thank you so much!
Verified by Churchill Mortgage
Very prompt to respond to email or calls and also very good at answering any questions I had! Only thing that wasn't explained was how or where to pay our mortgage payments after the closing process was through.
Verified by Churchill Mortgage
I would have liked more communication on exactly what the number breakdown was of how much the refinance would save us over a certain number of years. There were also some issues with uploading documents to my client portal, so I printed out hard copies and dropped them off at the office, and then was asked for those same documents later, after I had already brought them over and was told they would be uploaded.
Verified by Churchill Mortgage
I absolutely hate the underwriting process
Verified by Churchill Mortgage
Improving communication… Lack of clarity regarding when cash to close amount is finalized and not providing options for how to handle uncertainty until it was escalated…. Finding out late in the process that the distributions can’t come from 2 accounts.
Verified by Churchill Mortgage
Underwriting was just a stressful process, plus all the extra stuff our particular case had to deal with
Verified by Churchill Mortgage
The only feedback I would offer support is at the beginning of the loan process, I communicated that I live in Lake Orion, but no one told me that when it would come to closing, we would have to be in person (in Grand Rapids). With three small children at home, we needed this information up front. So, it was to our surprise that we had to meet in person or pay the extra $ for a traveling notary. Then, our notary didn't show on the scheduled time after we took time off of work. Frustrating ending
Verified by Churchill Mortgage
Better staff congruence to reduce redundant communication, asking permission before moving closing up as that put us in quite a tight spot and we would have kept the closing date out if given the choice. Asking for the correct versions of documents from get go.
Chris DeRuischer - NMLS # 1025953 has a 4.9 star rating with 635 reviews.
Chris DeRuischer - NMLS # 1025953 is closed now. It will open at 9:00 a.m.