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Growing up in the mortgage industry has given me the unique opportunity to see how large of an impact the housing market has on the overall economy. I also understand what separates a good lending experience from a great one! For me, being a loan officer is not just a job; it is a career that I am passionate about. I am driven by the smile at the closing table when you purchase that first house or better your financial situation through a refinance or another home purchase.
582 Oakwood Ave, Lake Forest, IL, 60045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by Diamond Residential Mortgage Corporation
Chris and his team were very great to work with. He worked very hard to give you the best options. Chris explained the process in great detail where it was easy for me to understand. I would recommend Chris and his team to every person I know that's trying to get a mortgage. They have a great team. Thanks Chris
Verified by Diamond Residential Mortgage Corporation
For starters. I am a first time homeowner, I heard countless stories from the good, the bad and the ugly. Chris set a standard so high that if I do buy another home I will only go through him/team again. Chris exceeded my expectations, outstanding communications and I had numerous questions that would range at time 3 - 5 a day and would receive responses later in the evening as well as on weekends which I wasn't anticipating a response until Monday. Recommend to all #TEAMDIAMOND IS THE BEST!!!
Verified by Diamond Residential Mortgage Corporation
Taking more time in the loan process
Verified by Diamond Residential Mortgage Corporation
Communication. Staying on schedule staying ahead of all of the components of the 203k. I had to chase the team for updates and to make them ask for appraisals, etc
Verified by Diamond Residential Mortgage Corporation
There was a lot of miscommunication between the staff. I would send documents to one person and they did not pass the information to the next person. The staff that I worked with were very unpleasant and unprofessional in the way they communicated with me.
Verified by Diamond Residential Mortgage Corporation
The loan officer Rosalyn Cooper was not very helpful. She didn?? provide any Alternatives or solutions. She wood never answer her phone when I call her. I felt like she didn?? like me from the start. She was very unpleasant. She forgot to factor in all of our debt Which caused problems in the end. It was a total nightmare. Mr diamond was very helpful and professional. I would recommend Diamond mortgage minus Rosalyn Cooper. She don?? like people or her job.
Verified by Diamond Residential Mortgage Corporation
The whole process felt rushed and disjointed; so many errors-to my detriment-last minute signatures which continued through right to closing day. I felt always like an after thought and when I began to communicate that started to feel more of an adversary, so those are the reasons why I gave the review that I did, nothing personal but just glad it is over.
Verified by Diamond Residential Mortgage Corporation
The lack of communication and organization was unbelievable had the worst experience tried calling in because rates had fallen and was told basically o??ell we already locked you in and the paperwork would just be to much to help you save another $40,000 on your home Diamond Residential Mortgage company has turned in to something it never was back in 2017
Verified by Diamond Residential Mortgage Corporation
If there was more step by step communication, or literature that showed what all I would need.
Chris Diamond has a 4.9 star rating with 515 reviews.
Chris Diamond is closed now. It will open tomorrow at 9:00 a.m.