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Chris Diamond

4.9

Mortgage Lenders
Lake Forest, IL

About this business

Growing up in the mortgage industry has given me the unique opportunity to see how large of an impact the housing market has on the overall economy. I also understand what separates a good lending experience from a great one! For me, being a loan officer is not just a job; it is a career that I am passionate about. I am driven by the smile at the closing table when you purchase that first house or better your financial situation through a refinance or another home purchase.

Location details

582 Oakwood Ave, Lake Forest, IL, 60045, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:30 p.m.
Tue	9:00 a.m. to 5:30 p.m.
Wed	9:00 a.m. to 5:30 p.m.
Thu	9:00 a.m. to 5:30 p.m.
Fri	9:00 a.m. to 5:30 p.m.
Sat	Closed
Sun	Closed

4.9515 reviews

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Abron Brooks

a year ago

More transparent more honesty from your staff the very disrespectful Although dealing with you Chris was very pleasant Your staff definitely needs more training Amongst themselves and clients But definitely needs more communication skills But I would really love to say thank you .

Kelci Capps

a year ago

Rosalyn was very rude, not only to me, but the realtors as well. Often times she?? request documents and not forward them to processing. In addition, she would often provide inaccurate information on requirements, not only to me, but the realtors as well.

Michael Buerger

a year ago

Process was very quick

Olyvia Terry

a year ago

several times we were asked for documents to be turned in at the last minute, without sufficient explanation. As an example, we were told 4-5 days in advance that my husband would have to take a specific day off work to close, we were given closing docs in the evening that needed signed immediately to keep the closing appt but weren't told that and we signed the next morning and apparently missed the window. When we bought our home, this also happened with turning in earnest $, and bank statemen

Carol Zewe

a year ago

I feel as though I could get the same quality of service from anyone else during this transaction. This may seem unfair but we are in a pandemic and the fact that I never met Chris and had to deal with numerous of his "people" and share important information with them via email was slightly disturbing. Again, we are in a pandemic and I get it. I just wish there was more of a personal touch from Chris since you're asking me to write a review about him. I did, however, have 2 phone calls with him.

Scott Lilja

a year ago

Nothing that the lender could have done, just that the FHA requirements are a pain in the a**.

Colleen Horn

a year ago

The communication was lacking. We had to contact the person we were dealing with multiple times to find out information. The closing of our house took an extra 30 minutes because something wasn't going through on your end and we had to call so you could give it the okay.

Peter Gumm

a year ago

Olivia Livingston

a year ago

There was a lot of confusion in the overall process. I was unsure who I was supposed to talk to and when a lot of the time. Things were happening and I wasn't kept in the loop. A lot of the paperwork that was provided to me was not provided through my attorney. This led to my attorney not being aware of much of the process at all until closing day. I found myself constantly emailing asking what the next steps were or if I was missing anything. On several occasions, I found myself correcting the mortgage processor (Samantha) ... read more

Frequently asked questions about Chris Diamond

How is Chris Diamond rated?

Chris Diamond has a 4.9 star rating with 515 reviews.

When is Chris Diamond open?

Chris Diamond is open now. It will close at 5:30 p.m.

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