This profile has been claimed by the business owner or representative.
Christmas at the Princess
- Hotels
- Scottsdale, AZ
About this business
Location details
7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice property, great potential, staff attitude very poor for a supposed high end resort. From the doorman to the "Royal" service before and during the stay, you realize that service is low on the offering.
Business response:
Dear Arthur Ubaka,Thank you for taking the time to share your feedback with us. We regret to hear about certain aspects of your experience and we would like to offer our sincere apology for the opportunities in your experience. Rest assured guest satisfaction is our top priority. Please contact the hotel directly and ask for Thomas Overton so that he may have the opportunity to learn more details and can assist with resolving your concern.Kind regards,Fairmont Scottsdale Princess
Relaxing stay
Business response:
Dear A,Thank you for the perfect score! We look forward to welcoming you back for another luxurious stay at the Fairmont Scottsdale Princess soon!Kind regards,Fairmont Scottsdale Princess
Great potential, service needs improving.
Business response:
Dear Arthur Ubaka,Thank you for taking the time to share your feedback with us. We regret to hear about certain aspects of your experience and we would like to offer our sincere apology for the opportunities in your experience. Rest assured guest satisfaction is our top priority. Please contact the hotel directly and ask for Thomas Overton so that he may have the opportunity to learn more details and can assist with resolving your concern.Kind regards,Fairmont Scottsdale Princess
True 5 star facility
Business response:
Dear James,Thank you for sharing your positive review of the Fairmont Scottsdale Princess! We hope to welcome you back for another five-star stay soon!Kind regards,Fairmont Scottsdale Princess
Had a great time
Business response:
Dear Mairlynn,Thank you for taking the time to share a five-star review of the Fairmont Scottsdale Princess! We look forward to welcoming you back again soon!Kind regards,Fairmont Scottsdale Princess
5-Star
Business response:
Dear James, Thank you for staying at the Princess and for taking the time to leave a positive review. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards, Fairmont Scottsdale Princess
Business response:
Dear XIAOYING, Thank you for staying with us and for taking the time to leave an 8/10 review. We're happy to hear you enjoyed your stay and we look forward to welcoming you back again soon! Kind regards, Fairmont Scottsdale Princess
Business response:
Dear Leonard,Thank you for the 5/5 score! We look forward to welcoming you back to the Fairmont Scottsdale Princess soon!Kind regards,Fairmont Scottsdale Princess
Always enjoyable to stay. Rooms are nice and always clean. Plaza bar and restaurants are nice too
Business response:
Dear Thomas, Thank you for staying with us and for taking the time to leave a 10/10 review! We're thrilled to hear you enjoyed our rooms, restaurants, and The Plaza Bar! We look forward to welcoming you back again soon! Kind regards, Fairmont Scottsdale Princess
Frequently asked questions about Christmas at the Princess
How is Christmas at the Princess rated?
Christmas at the Princess has a 4.4 star rating with 1,433 reviews.
When is Christmas at the Princess open?
Christmas at the Princess is closed now. It will open at 9:00 a.m.