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7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a wonderful stay!! The staff was awesome!! Thank you!!!
Business response:
Dear Jolene,Thank you for staying at the Princess and for taking the time to leave a stellar review. We're thrilled to hear you enjoyed our staff and had a wonderful stay. We can't wait to welcome you back again soon.
Beautiful grounds!!!
Business response:
Thank you for the perfect score, Kelly. We're thrilled to hear you loved our well manicured grounds, and we look forward to welcoming you back again soon.
All staff were professional and friendly, very responsive. We stayed at the Fairmont Gold section this year and what a difference it made! I highly recommend that is you love complimentary delicious breakfasts and afternoon hors d’ourevres. Gorge was simply so nice and helpful! My daughter loves the Splash area water slides and the ‘beach’ pool too. For me the highlight was the 5-star wellness spa. Excellent facilities at the wellness center, classes (Ariel yoga and core barre classes) and messages are top notch. Highly reco... read more
Business response:
Dear Sharon,Thank you for staying with us and for taking the time to leave such a great review. We're thrilled to hear you loved your Gold experience and that you were able to carve out some time to enjoy our spa. We can't wait to welcome you back for another luxurious and relaxing stay.
Business response:
Dear paula,Thank you for staying at the Princess, and for taking the time to leave a great review. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon.
Business response:
Dear Anne-Mari,Thank you for staying at the Princess, and for taking the time to leave a great review. We're thrilled to hear you enjoyed your stay and we look forward to welcoming you back again soon.
Checkout disappointing All good until the end when we requested to checkout 1hr later than 11:00 am. The front desk personnel responded “Not under any circumstances”. Since I had to take a call I needed privacy. I managed to take the call earlier and housekeeping attempted to enter the room at 1030 and would not stop banging on the door. This was prior to the 1100 checkout time. Everything else was fine but the events described above were disappointing.
Business response:
Dear Cary,Thank you for staying with us and for taking the time to leave your feedback. We're disappointed to hear your stay with us ended on a disappointing note, and do apologize for any inconvenience caused. If you would like to further discuss your experience, please contact the hotel and ask for Lauren Phillips. I would be happy to address your concern directly.
Just a beautiful desert setting. Grounds are amazing. Rooms are awesome. Service is top notch. I mean, yes, it’s a little more expensive perhaps, but you will be delighted.
Business response:
Dear John,Thank you for staying at the Princess and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon.
Business response:
Thank you for the perfect score, Robert John. We look forward to welcoming you back again soon.
Every thing was perfect no complainno comments
Business response:
Dear EMAN,Thank you for staying at the Princess and for taking the time to leave such great feedback. We're thrilled to hear you enjoyed your stay and look forward to welcoming you back again soon.
Christmas at the Princess has a 4.4 star rating with 1,602 reviews.
Christmas at the Princess is open now. It will close at 6:00 p.m.