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Christmas at the Princess
- Hotels
- Scottsdale, AZ
About this business
Location details
7575 East Princess Drive, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Enjoyed the place however; AC stopped working had to move rooms at 4am. People (employees) opening door to see if “room is occupied” without knocking everyday around 8:30 disturbing our rest.
Business response:
Ms. Dhillon, I had the opportunity to speak with you yesterday morning and would like to apologize again for the poor quality of your experience at our resort. Should you wish to discuss your stay further or provide additional feedback, I invite you to connect with me directly. Thank you, Lauren PhillipsDirector of Guest Experience
Customer service was superb and the facility is in excellent condition, well kept and clean. We will definitely visit again.
Business response:
Dear Melanie,Thank you for staying with us and for taking the time to leave a wonderful review. We're so happy to hear you are planning to visit us again, and we look forward to welcoming you back again soon.
location
Business response:
Thank you for your feedback, we are delighted you enjoyed your experience at the Fairmont Scottsdale Princess and look forward to welcoming you back soon!
Business response:
Thank you for the perfect score, jonathan. We look forward to welcoming you back again soon.
Awesome resort Outstanding facility and grounds. All pools are extremely nice. Staff was great all around from restaurants to checking in to pool areas. We will be coming back!
Business response:
We're so happy to hear you enjoyed your stay and that we will have the opportunity to welcome you back again. We're looking forward to it.
Great staff, everyone smiled and greeted you from front desk to housekeeping. We had very good food at a couple of the restaurants, resort prices but excellent and interesting menu selections. Wifi was pretty bad
Business response:
Dear Lewis,Thank you for staying with us and for taking the time to leave a great review. We're so happy to hear you enjoyed the staff, restaurants and grounds. We look forward to welcoming you back again soon.
Frequently asked questions about Christmas at the Princess
How is Christmas at the Princess rated?
Christmas at the Princess has a 4.4 star rating with 1,602 reviews.
When is Christmas at the Princess open?
Christmas at the Princess is open now. It will close at 6:00 p.m.