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Citadel Credit Union

2.3

About this business

Location details

836 W Street Rd, Warminster, PA, 18974, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.367 reviews
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Albert M. B's profile image
Albert M. B 
2 years ago

I have a problem whenever I deposit a large sum of money at the Citadel Federal Union they place a hold for 10 to 13 days. I would like to have the sums available ASAP. I banked at their location on US Route 30 just outside of Parkesburg, PA 

Jp P's profile image
Jp P 
2 years ago

I wish I could give zero stars. I have never experienced anything like the aggravation I get from this company. This morning I couldn’t buy a two dollar cup of coffee with my debit card, went online and it says they are having problems with online banking. I try to call their number to find out when it will be resolved, their main phone number truncates and tells me they’re having problems. an hour later I get through on their main number, and it sends me to some corner of the world where the guy who eventually picked up, ha... read more

Roy S's profile image
Roy S 
2 years ago

Good at first, NOT so Anymore. Everytime I go there, There's a new story about my complaint. Obviously, Citadel DOESN'T CARE about People who deposit money there of which, THEY MAKE INTEREST. AND HOW MUCH DO US CUSTOMER'S GET? 

Sarah M's profile image
Sarah M 
2 years ago

If I could rate a negative I would. They are ignorant they threaten you and are fraudulent 

Melissa E.'s profile image
Melissa E. 
3 years ago

I went in to Citadel the other day to open a checking account and I had a balance from an old account (not sure how that happened) seven years ago so I told them I would come back at a later date to pay the balance and open an account. Hours later my son got a notice that they deducted that balance from his account. Don’t even know if that is legal not to mention horrible customer service. My son immediately closed his account and we will never bank there. 

Frequently asked questions about Citadel Credit Union

How is Citadel Credit Union rated?

Citadel Credit Union has a 2.3 star rating with 67 reviews. 

When is Citadel Credit Union open?

Citadel Credit Union is closed now. It will open tomorrow at 9:00 a.m.