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Citizen Home Solutions

4.9

About this business

Location details

8330 Lyndon B Johnson Fwy, Suite B230, Dallas, TX, 75243, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.96,107 reviews
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Jenbeaux StMealworm's profile image
Jenbeaux StMealworm 
recommend  Recommended
5 years ago

Arric has been absolutely wonderful and such a great help. I’m new to the state and had no idea how to go about setting up utilities or what options would be available. Arric set aside time to research my address, and we even had a setback due to changing properties. So he not only researched once but twice! He was very very good about keeping in touch during this whole process and was very upfront and informative about everything. He even kept my work schedule in mind when it came to reaching out. Having personable represen... read more

Pete Vallejo's profile image
Pete Vallejo 
recommend  Recommended
5 years ago

Arric was great! Easy to deal with and loved not having the hassle of finding phone numbers etc. to set things up 

Andy Suiter's profile image
Andy Suiter 
recommend  Recommended
5 years ago

Jay with Citizen Home Solutions is amazing. That was the easiest process to get my new home set up. Blown away there is a service like this.. 

Ro CM's profile image
Ro CM 
recommend  Recommended
5 years ago

Helped me to get a good quote and Chris was very polite. 

Stephen Pumilia's profile image
Stephen Pumilia 
recommend  Recommended
5 years ago

great service. they got everything set up 

Crissy Tealer's profile image
Crissy Tealer 
5 years ago

I submitted a request for a move into a rental property on 5/19. My move in date was 5/30. I was told your company could help ease the stress of the move. I spoke to one person who took down all my information. Even though I told your rep numerous times, I have ATT and I needed to transfer service, a new account was created. I now have 2 ATT internet and 2 DirecTV accounts with different account numbers. I am also required to pay all required fees for a new set up. Equipment was delivered to my new address and left on... read more

Jersey Matkowski's profile image
Jersey Matkowski 
6 years ago

Would never recommend. Didn’t follow through on what they said they were going to provide and then as soon as they got our information they disappeared and internet/tv provider has no record of their rates and they never attempted to cancel our current tv account like they claimed they would before signing us up for new one. And my rates are triple what they claimed they would be for my new tv and internet Just do it yourself don’t give yourself the headache I have done to myself 

Renata Baker's profile image
Renata Baker 
6 years ago

A lot of extra hassle to use Citizen Home Service. I had issues from the beginning of service installation day to when I received my first bill. Although my representative, Sam, was kind, he was not clear on what he promised/what my package and rates would entail, and I am now stuck in a year long contract with AT&T. Highly recommend just contacting your providers directly so you do not get the runaround! 

Robert A. Jobe's profile image
Robert A. Jobe 
7 years ago

A horrible, unprofessional experience, and that's before I even got started with them!!! They called during inconvenient hours and ignored 4 schedule appointment calls. Each time I called them about missing my appointment, I was given an excuse, then a rescheduled appointment, and they still did not call during my scheduled appointment time. 

Frequently asked questions about Citizen Home Solutions

How is Citizen Home Solutions rated?

Citizen Home Solutions has a 4.9 star rating with 6,107 reviews. 

When is Citizen Home Solutions open?

Citizen Home Solutions is closed now. It will open at 9:00 a.m.