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Citizens Disability

4.7

About this business

Location details

890 Winter St, Ste 230, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.77,759 reviews
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Pamela A's profile image
Pamela A 
a year ago

Considering the questions I had to answer and the fact I did not have exact dates for older jobs and that I kept asking the agent to repeat herself, the agent was exceptionally patient and explained things to help me get through it all, the experience was exceptionally good. Coming from a customer service professional, that is high praise. Whether I qualify for benefits or not is now up to a government entity so a declined application will not be the fault of this company as it was the fault of a previous attorney who never ... read more

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

Michael R's profile image
Michael R 
a year ago

***** did an awesome job both explaining things to me and listening to me as she went through the information that she needed. Thank you so much for all your assistance !! God bless you for the help that I do urgently need.It is so great to not be someone that is left behind as we live this creed to never leave a fallen comrade ...... as Army *********************************************** Ranger 

Business response:

Thank you for the kind words and for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes. We look forward to working with you.Thank you for your military service. 

Marla M's profile image
Marla M 
a year ago

Bebe was great, answered all my questions, cheered me up during a what would be a very anxious process for me. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

Cathy G's profile image
Cathy G 
a year ago

************** helped me get the ball rolling. I should have done this over a year ago and was afraid to do it. She explained the process fully and answered any questions I had in ******** terms. They application process was much simpler than it was when I helped my husband get on SS Disability in 2017. Thank you. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

DIANE H's profile image
DIANE H 
a year ago

Very patient and understanding for my process Though the phone process went very well. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

leon l's profile image
leon l 
a year ago

Was the first time I understood the person on the phone. Pretty clear understanding so thanks 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

Paula M's profile image
Paula M 
a year ago

***** was a lot of help and explained processes very well. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes.We look forward to working with you. 

Abdulhamid A's profile image
Abdulhamid A 
a year ago

******* was a breath of fresh air. Thank you and she should be employee of the month. Count my vote.thanks again. 

Business response:

Thank you for the kind words and for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes. We look forward to working with you 

Margaret P's profile image
Margaret P 
a year ago

I had a wonderful experience. I spoke with a gentleman named ******. He was very polite. Very patient reassuring me that this was not a scam and that they were truly there to help me. Hes an amazing worker that stayed professional. He even had a computer issue and had to call me back and he did call me back, ****** is great worker and should be rewarded for his kindness and patience and empathy 

Business response:

Thank you for the kind words and for choosing Citizens Disability to assist you during this difficult time. We know this was a tough decision, but you are in good hands. Please stay in touch with us and update us with any changes. We look forward to working with you 

Frequently asked questions about Citizens Disability

How is Citizens Disability rated?

Citizens Disability has a 4.7 star rating with 7,759 reviews. 

When is Citizens Disability open?

Citizens Disability is closed now. It will open on Monday at 9:00 a.m.