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Clarksville Veterinary Specialists
- Veterinarians
- Clarksville, TN
About this business
Location details
685 Kennedy Lane, Clarksville, TN, 37040, United States
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Took my female puppy who was hit by a car here. Unfortunately they have a money monopoly going since no one else even remotely close is open…. Front desk staff was wonderful, but I was told multiple conflicting data about her injuries and the extent of them. $2000+ I left with a medicated puppy that’s leg wound was cleaned and splinted and wrapped. $2000+ dollars!!!!!!! They told us she would need surgery on multiple areas to fix her! We opted to take her to a specialist the following day (Monday) After a recheck of her and ... read more
Business response:
Jennie, We’re sorry that you had to experience a sudden accident with your puppy and hope she is recovering well. We understand emergency animal medical expenses are often unexpected. Our board-certified surgeons have advanced training and may have slightly higher fees, but our pricing is comparable with other veterinary emergency and specialist hospitals in the area. We also provide estimates to help clarify potential costs upfront. In some cases we stabilize patients, then they can receive follow up care from their regular... read more
We were out of town when our senior dog was taken to this clinic from the kennel. When I spoke to the vet, she recommended countless blood tests as well as an MRI. The dog was 16 1/2 years old, mostly blind, mostly deaf and had problems walking very far. Yet the vet kept pushing all these life saving tests on me. I declined extraordinary measures and ended up having my daughter drive from Nashville to pick the dog up. When she got there, the dog was brought to her car in a stretcher. My daughter called me when she got he... read more
Business response:
Linda, Thank you for your time on the phone with a member of our admin team. We are looking into your situation and will review it with the doctor who treated your dog. We wish all the best for you and your family.
Unfortunately this place needs to get a bit more organized and established before I recommend them to anyone. Staff is very kind but they missed a very obvious splenic bleed & cancer in my GSD last year (I drive immediately from NVS to BluePearl in Nashville where they rushed him into emergency surgery - at NVS they were telling me maybe he could be seen by a surgeon the next day at their facility) and then last night my neighbors chihuahua became acutely paralyzed and we were told it was a 10-12 HOUR wait just to be seen ev... read more
Business response:
Kayla, We're sorry that you and your neighbor didn't have good experiences with our hospital. We would like to speak with you to learn more about your situations. At your convenience please call us. at 615-386-0107 and ask for Becky. Thank you.
took my female pregnant dog in at 9:00 p.m. she was not opened for a C-section to 145 then I was told that there was an emergency spay where all three puppies were lost. they contradict themselves they backpedal they are dishonest. it's all about money they try to justify their medically necessary. an emergency is now it is not 6 hours from now. they left that the three dogs had passed on a voice message they also had their technician who was talking with me on the phone have bedside manner. she put her personal view in her ... read more
Business response:
Sonia, We're sorry your didn't have a good experience with our hospital. Thank you for your review. We wish you all the best.
The concern for.payment the day of is more important.then helping.your babies first and foremost. You sit (in your car) for hours without being contacted. (Covid games are over with) and when you do call you still wait to talk to a.doctor. Yes, everyone is aware that there are.critical patients too. One.doctor on call is ridiculous. Also, only open 6PM to 6 AM is not 24 hrs. Some regular Vets still do not see emergency needs. How can people wait until 6 PM for you to be open? Driving an hour to Nashville is usually. not even... read more
Business response:
Christina we apologize you did not have a good experience at our hospital. Our Hospital Manager would like to discuss your visit. She will reach out to you to discuss your experience. Please feel free to contact Angie Berrigan at 931-551-2121.
Personnel are courteous and polite but will not let you accompany your pet to the examination room. When I asked the supervisor she said it’s their policy and because of the equipment. You can hear your pet crying but aren’t allow to go and comfort them. If you are a pet lover, this is not the place to take your pet.
Business response:
Fred we are sorry to hear you had an unpleasant experience at our hospital. At NVS the medical care and treatment of our patients is most important. We realize Emergency situations can be stressful for our clients and pets and apologize for the inconvenience. We appreciate your feedback and are doing our very best to follow the AVMA guidelines to limit access and keep everyone safe during the health crisis. If you would like discuss your visit with our Hospital Manager please give us a call at 931-551-2121.
We regret ever having taken our baby here. Thinking that they would take care of our baby only for the end result being what we believe was them having caused our babies death. They had lines run in three of her legs trying to treat her for diabetes, running multiple tests and not allowing any type of visit during the 2 days she was hospitalized, if a visit had been allowed we probably would have removed her after the first night to see her regular vet. All of this ended up ultimately causing a hopeless situation that caus... read more
Business response:
We are deeply saddened for you and the loss you’ve experienced. At NVS, the medical care and treatment of patients is most important, so thank you for sharing your feedback. We are currently following AVMA guidelines to limit access and keep everyone safe during the health crisis. Despite this, we know the unforeseen circumstances and loss of a beloved pet is very painful. Our sincerest condolences are with you and your family during your time of grief.
Frequently asked questions about Clarksville Veterinary Specialists
How is Clarksville Veterinary Specialists rated?
Clarksville Veterinary Specialists has a 4.3 star rating with 1,138 reviews.
When is Clarksville Veterinary Specialists open?
Clarksville Veterinary Specialists is open now. It is open 24/7.