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ClearChoice Dental Implant Center
- Prosthodontists
- San Diego, CA
About this business
Location details
4910 Directors Place, Suite 300, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took a family member...what a facility, what a service..I almost wish I needed dental implants...do yourself a favor and go here for implants...
I called to make an appointment with the Dentist/Prosthodontist could not even ask any questions at the actual office ,only a national call center. I was told "you can only be treated if you had implants from Clear Choice"! From all the bad reviews I just read I guess it's CLEAR I don't want these greedy money hungry oral surgeons touching me. They aren't interested in helping anyone ,just money!!
Business response:
Hi Leo, we’re sorry to hear that your experience felt frustrating. We understand how important it is to be able to ask questions and feel heard when seeking dental care. We never want anyone to feel dismissed or unheard. If you would like to share more about your experience with the call center, we are happy to listen. Your feedback matters. - The Customer Service Team
I called today 11/04/2025 at 8:05am to ask if I could change my appointment to a different location that's closer to my house. The person who assisted me sounded annoyed and too inconvenienced to help me. They told me that their location was the closest to my house but on my maps app, there was another location that shows me it's closer to my house. She said she didn't know what location I was referring to and insisted theirs was the closest, despite me looking at my maps on my phone and seeing otherwise. At the end of the c... read more
Business response:
We are very sorry to hear about your experience, Thalia. We take all feedback seriously, and would appreciate the opportunity to discuss your experience further. Please contact us directly so we can address your concerns privately: 888-651-9950. —The Customer Service Team
At this address: 4910 Directors Pl #300 SD CA. MINUS 1 START. This practice MUST be closed down! They are very unprofessional, rude, they have jeopardized my health in 3 different occasions by saying: "we don't have enough personnel to see you" " you must come and pay $500 first before our provider order any antibiotics", " go to ER we don't have any available appointments", etc etc. Every 2 - 3 years they changed providers: Dr. S. Perkins, Dr. Amir Khatami, Dr. J. Thompson, The Horrible Dr Ng, and now Dr Dianne Luu. I was t... read more
I wanted to update my last review to all viewers about ClearChoice implant from this location (4910 Directors Pl. Ste 300. San Diego, CA 9212). The general manager from ClearChoice emailed me and stated: "Dr. Ng left the practice in January, so I believe another doctor handled your last few appointments." Below is my response: Let me be absolutely clear--this does not match what I was told during my visits on January 7, April 2, and May 19. On each of those dates, your dental assistants explicitly stated that Dr. Ng wou... read more
Business response:
Hi there, this is definitely not the experience we want for our patients. If you would like to share more details about your visit, you can reach us directly at 888-651-9950. —The Customer Service Team
Horrible. They installed by upper teeth arch in 2014 and recently had some implants go bad. I went in on June 5, 2025 and had them run a scan. The same day I went over the scan with Mike (asst) and the main doctor to go over the scan. They told me they would discuss this with thier surgeon who could repair/replace the teeth arch and that the surgeon would call me back the following week on June 11 when he was available. I never recieved any phone call from the surgeon on June 11 and called back on June 13 to see whats going ... read more
Really bad customer service ....had surgery with them....and had broken tooth....they fixed...but really bad job
Business response:
We take all feedback seriously and would appreciate the opportunity to discuss this further. We invite you to contact us so we can address your experience privately. 888-651-9950 — The Customer Service Team
I kick myself for not coming here first. Clear choice is great to get the money and do the first procedure. It was scheduled 2 days after they got paid! They did not tell me, after your 4 month healing time it will take another month or 2 before we can get you in to put on the crowns. Had they told me I would have shopped around. The desk ladies have canned responses, I told them this is horrible customer service making me wait so long. "I'm sorry you feel that way". I told her feelings are not facts. The fact is it ... read more
I booked an appointment with Clear Choice. On the day of my appointment, they called and cancelled. They said they had to reschedule and offered a time not convenient to me. I was not free. I told them I'd just cancel the whole thing and get my money back, which they had happily taken up front. It's been two weeks now and they have not returned my payment. I spoke with them at the end of the 7-10 day waiting period, (waiting for what?). They assured me they would return my funds. They still have not after two week... read more
Frequently asked questions about ClearChoice Dental Implant Center
How is ClearChoice Dental Implant Center rated?
ClearChoice Dental Implant Center has a 4.6 star rating with 419 reviews.
When is ClearChoice Dental Implant Center open?
ClearChoice Dental Implant Center is closed now. It will open at 7:30 a.m.