Cleveland Ford's cover image

This profile has been claimed by the business owner or representative.

Cleveland Ford

4.7

About this business

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.711,451 reviews
Select a rating
Kelly's profile image
Kelly 
10 years ago

"Ford Escape Service" I took my 2015 Ford Escape in to be serviced. Jerry Johnson, the service department associate, made sure I was informed about the service my car was getting. He was courteous, even walking me to the car after it was serviced. Good experience. 

Business response:

Kelly, we are so pleased to hear your experience with us was such a positive one. We're glad everything was completed to your satisfaction! Take care! 

sassyboggess's profile image
sassyboggess 
10 years ago

"Great sales staff" I would like to thank my salesman John How for his help and patience to put me in the perfect car. Also sales managers Lee Johnson and Victor Yoshida for their help also. They worked hard to put me in a new 2016 Ford Fusion. Anyone looking for a new or used car they will work hard and do their best to put you in the driver's seat of the car of your choice. I would like to thank them for making me a part of the Larry Hill Ford family! I would like to thank Marvin McCroskey the sync specialist for his exper... read more

Business response:

sassyboggess, thank you for being one of our valued clients and leaving us your response to the quality service you received! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, sassyboggess! 

drrush's profile image
drrush 
10 years ago

"Great experience " I purchased a Ford Excursion from Cole Barker and Byron at Larry Hill and it was a great experience. They set up everything I needed to have the truck shipped across the country. Highly recommended for anyone. 

Business response:

It is great to hear you get back on the road with confidence because of your trust in our business! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! 

Courtney's profile image
Courtney 
10 years ago

"Great Experience at Larry Hill Ford. " Great experience at Larry Hill Ford. Jason Dolch was helpful and made the process really easy. He went above and beyond throughout the entire process. I would recommend Larry Hill Ford to anyone looking to purchase a new or used car. I drove from Western, NC to purchase my vehicle and it was so worth the drive for the quality of customer service I received. 

Business response:

Thank you for the awesome review, Courtney! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

John Carpenter's profile image
John Carpenter 
10 years ago

"First time visit was great. " We went to purchase a used vehicle. Our entire visit was impressive. Our salesperson Mike Lynn and Finance Mgr. Jason Williams We're professional and very helpful. We have heard good things about Larry Hill Ford for quite a while. We're are glad we made the trip. 

Business response:

Congratulations on your new vehicle, John Carpenter! Thanks again for your business! Take care! 

HOLLY NELSON's profile image
HOLLY NELSON 
10 years ago

"Honda Odyssey" Great experience trading vehicles!! Elliot was a great salesman. Funny, knowledgeable and good personality. The one thing I've always hated about trading vehicles is the stuffiness you experience in a dealership. I have to say everyone we encountered at Larry Hill was fantastic!!! It will definitely be our next stop when we are ready to trade again!! Shane in the finance department found us the deal we were looking for in payments. All in all it was the easiest car purchase to date!!! 

tim1234's profile image
tim1234 
10 years ago

"Didn't dissapoint" Having had service work done at Larry Hill Ford twice on our 2004 Expedition and having been pleased with the quality and communication both times we recently tried them for a purchase. We were looking for a pretty new F250 Super Duty pick-up and the sales department had a vehicle that fit our needs. Our dealings with the Larry Hill's sales department was as pleasant and professional as with their service department. Overall a very good dealership from our standpoint! 

Tonya's profile image
Tonya 
10 years ago

"Best by Far" Best service by far....met me at the door as I was walking in. Never left my side for a minute. Answered every question professionally and completely. 

Amy's profile image
Amy 
10 years ago

"Very informative" Frank was very helpful with our transactions. He answered all of our questions with ease. We turned in a leased truck and some consideration and a lot of questions left with a new mustang. 

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.7 star rating with 11,451 reviews. 

When is Cleveland Ford open?

Cleveland Ford is open now. It will close at 7:00 p.m.